Customer Service Medical Assistant

Valeria Overton

*** *. ****** *******, ***** ****2 214-***-****

*******.*******@*****.***

Professional Objective & Profile

A motivated Customer Service professional seeking a position that will utilize my years of experience in

client services. Desire a position that will provide a challenging opportunity to significantly contribute to

a company’s growth, reputation and profitability.

Summary of Qualifications

Communication & Leadership:

5+ years experience. Strong interpersonal skills with the ability to effectively communicate relate with

and make happy all types of customers. Statistical and analytical knowledge utilizing general

mathematical proficiency. Leader with the proven ability to research and define issues, propose creative

solutions and implement profit-producing changes.

Key Skills:

Microsoft Office applications including Word, PowerPoint, Excel, and Outlook. Also proficient in Aloha

and Site Watch.

Passionate and detail oriented. Exceptional customer service extremely sharp memory

Peaceful under pressure. Superior money handling skills

Able to walk, sit and stand for long periods of time.

Professional Experience

Car spa Dallas, TX

Receptionist January 2012- July 2012

• Greeted customers and established rapport for return business

• Provided information to customers and assisted customer with their purchases

• Processed various forms of payment, such as cash, personal checks, credit cards and debit cards

through POS terminal

• Monitored end of day sales, Handled heavy telephone call volume and filing

HOFFBRAU STEAK Dallas, TX

Server/Hostess January 2009-

February 2012

• Greeted customers and return clientele

• Provided optimal dining service for an upscale, award winning restaurant experience

• Controlled reservation desk and directed customers to their seating area

Volunteer

• Breast Cancer Awareness at Friendship West Baptist Church, Dallas, TX

• Community Work Life Foundation of Dallas

• Participated in youth appreciation with Harlem Globetrotter; also help organize fund

raisers for various schools and shelters.

Education

Dallas, TX

Everest College

Medical Assistant Program, 2013

References Available upon request

Contact this candidate