Sales Engineer

Oleg Yeremyanov

Sales Engineer

Arlington, MA

****.**********@*****.*** - 781-***-****

IT professional with 6+ years of experience in technical support and sales presentation. Reliable and customer

focused problem solver with an ability to adapt to new technologies. Worked closely with the clients during the

length of the cases, while maintaining emphasis on the good quality of customer service.

WORK EXPERIENCE

Sales Engineer

ACRONIS - Woburn, MA - 2007 to August 2013

• Worked with the Sales team through the sales process by providing technical sales support.

• Prepared and performed web and in-person technical presentations of company's products for based on

specific needs of the customers.

• Presented backup and recovery solutions for Windows and Linux OS, VMware vSphere and MS Hyper-V.

• Provided the best practices and possible scenarios for disaster recovery solutions, expressing the products

capabilities and showing how those products meet client's needs.

• Participated in QA/testing of new products and product versions design and development to make sure they

meet customer's requirement and ready to be released.

• Worked with developers, QA and tech.support throughout sales process, from client specifications and to

post-sales technical support.

Technical Support Engineer

ACRONIS - Woburn, MA - 2005 to 2007

• Provided technical support to users of Acronis True Image and Acronis Snap Deploy.

• Worked with different storage technologies: SAN, NAS, DAS, RAID, iSCSI;

Customer Support Associate

CHASE BANK - New York, NY - 2004 to 2005

Technical Support Engineer

THOMSON FINANCIAL - New York, NY - 1999 to 2004

• Provided technical support to users of ILX workstation and Thomson One.

• Trained corporate users domestically and internationally.

EDUCATION

Diploma in Data Network and Novell NetWare

Chubb Institute - Jersey City, NJ

1996 to 1997

BS in Mechanhical Engineering

Moscow Aviation Technology Institute - Moscow, ID

1985 to 1994

CERTIFICATIONS

VTSP

2011

VMware Certified Sales Professional

CCNA

2001 to 2004

Cisco Certified Network Associate

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