Customer Service High School
Resume:
KRISTIAN G. ARANDA DE DURAN
***** ******** ****** **. *** 507
Houston TX. 77073
**********@*******.***
OBJECTIVE
To obtain a position where my experience and education will benefit the people who I will be working with and to have the wisdom to properly develop all the activities assigned to me so I could prove that I am a trained and thus to achieve my goals.
SKILLS
Bilingual English/Spanish.
Proficient in Microsoft office (word, excel, power point).
Expert in Outlook
Excellent key boarding skills.
Good Organization skills.
Excellent communication and customer service skills.
Able to plan classes and implement the curriculum
Love working with kids
EMPLOYMENT
EMPLOYER: Savoir Faire Language Institute. Sep 2011- Nov 2013
POSITION: Spanish Teacher
Work as a Spanish teacher with kids within 3 to 15 years old.
Teach the kids with fun and dynamic strategies.
Plan classes depending on the ages of the kids.
Teach to adults
EMPLOYER: PDC Worldwide Distribution & Delivery Services Nov 2008 -Current
POSITION: Office Assistance/ Customer service
Responsible to make calls to DHL, Fedex and TNT to verify the process of the shipments.
Contact costumer to obtain missing information and give the correct information to the shipping company.
Make a daily report for all the shipping items and obtain the P.O.D .and put the price for each package.
Answer the telephone and provide customer service to the clients
EDUCATION
ESL: Centinela Valley Adult School / 2007-2010
COLLEGE: Bachelor Degree in Education / 2002-2006
High School Diploma / 1999-2002
Contact this candidate