Customer Service Assistant

Jessica Townsend

Certified Nursing Assistant (CNA)/ Medication Technician - Carolina Meadows

Morrisville, NC

acb2su@r.postjobfree.com - 919-***-****

• Seeking to gain work history in a clinical research setting, using my abilities developed through experience

and education with the opportunity for professional growth and performance

WORK EXPERIENCE

Certified Nursing Assistant (CNA)/ Medication Technician

Carolina Meadows - Chapel Hill, NC - October 2005 to Present

Hours: 20 hrs per week

* Follow protocol for documentation.

* Data Entry

* Demonstrate the nursing process with ability to assist with caring for a resident, such as bathing, foley care,

hair/nail care, oral care, bed making and cleaning.

* Administration and knowledge of pills while using the Medication Administration Record.

* Have knowledge of medical terminology

Intern

Carolina Meadows - July 2013 to November 2013

Lab Assistant

* Assisted with running hourly labs: turbidity, PH, Alkalinity, Iron, Manganese, TOC, Chlorine, Fluoride, Free

Ammonia and Hardness testing.

* Assisted with bacteriological testing such as E.coli and Fecal Coliform.

* Assisted with select equipment maintenance.

Certified Nursing Assistant (CNA)

Carolina Meadows - Chapel Hill, NC - April 2008 to October 2010

Maintained confidentiality of all residents by following the HIPPA guidelines.

* Assessed patient condition, by monitoring vital signs, recording intake and output, reviewing patient care

charts, and keeping families informed.

Skills

• Knowledge of Microsoft Office

• Excellent customer service skills

• Filing, charting, documenting, and organizational skills

• Strong work ethic

EDUCATION

B.S in Environmental Science Conc. Biology

North Carolina Central University

2009 to 2013

A.A.

Central Carolina Community College

August 2005 to December 2009

SKILLS

Self Motivated, Reliable, Strong attention to detail, Proficient in Microsoft Word, Multitasking, Great customer

service skills

Contact this candidate