Customer Service Medical

Location:

Posted:

January 09, 2014

Shirley A. Miller

Littlerock, CA 93543

Objective

Dedicated with the desire to provide well-organized work. I am detailed-oriented with the capability to

multi-task, prioritize responsibilities, and manage time effectively. I welcome new challenges, and have

the intense desire to learn. I look forward to a personal interview to discuss with you how I can best serve

you.

Retail Manager /Trade Show Host

10/2010-Present Shoes by Shirley Littlerock, Ca

Operates an online shoe boutique which consists of customer relations, financial management, managing

inventory, marketing, shipping, receiving, tracking current and previous customers to maintain

relationships and travels to various cities to promote and host trade shows.

Receptionist/Resident assistant

06/2007-5/2012 Carroll Manor Littlerock, Ca

Handled various aspects of the front office, scheduled appointments, typed memos, escorted residents to

and from appointments, prepared meals, multi-tasked, and filed personal data including medical records.

Assisted residents with ADL.

Medical Records Case Worker

09/2002-10/2005 EMSI/CALL CENTER Omaha,

Contracted various medical facilities by phone, fax and email to request records for insurance applicants.

Duties included all aspects of the office. Provided quality customer service to clients, multi-tasked, filed

personal data and typed memos and forms. Accomplished an above average commission by producing

medical records in a timely manner

Office manager/Accounting Clerk

03/2002-06/2005 Niicii’s Nest Omaha, Ne

Care Provider for to inner city troubled youth. Planned field trips, Interacted with local and state officials.

Managed front office. Accepted payments, typed memos, and answered multi-line phone. Duties

included all aspects of the office and youth support.

Resident Assistant

08/1999-08/2000 Summerfield Assistant Living Vacaville, Ca

Assisted residents with activities of daily living. Provided companionship to the elderly, prepared meals,

kept a daily log of inputs and outputs. Conducted daily filing of medical records.

Medical Records Case Worker

03/1996-09/1997 Equifax/CALL CENTER Omaha,

Contracted various medical facilities by phone, fax and emailed to request records for insurance

applicants. Duties included all aspects of the office. Provided quality customer service to clients, multi-

tasked, filed personal data and typed memos and forms. Accomplished an above average commission by

producing medical records in a timely manner