Manager Customer Service
Resume:
ASHLEY FLEETWOOD
*** ****** ***** **** *** ****, Crestview, FL 32536 C: 850-***-**** **********@*****.***
Summary
I am a twenty year old Elementary Education major. I am currently in my third year of college. I am hard working and very
dependable.
Highlights
Microsoft office Proefficient Professional and mature
Dedicated team player Time management
Strong problem solver
Accomplishments
Held a management position since I turned eighteen.
Experience
PALM INSURANCE GROUP
Crestview, Fl 32536
Employed from 03/2011 - 12/2011
Position: Customer Service Representative
Duties: I was a customer service rep. I answered phone calls, posted insurance payments, homeowners quotes, and auto
quotes, filed papers, made cold calls to gain new clients, made sure all office bills were paid.
McDonalds
Crestview, Fl 32536
Employed from 12/2011 - 04/2013
Position: Shift manager
Duties: As a shift manager I was also promoted to hiring manager. I was in charge of conducting interviews, and
orientations. I also trained new crew members. I was in charge of doing the weekly truck order gathering my deposit after
the end of every shift. I would run the floor, and make sure everyone is positioned correctly so we could have a smooth
profitable shift. Amongst my management duties I also helped on the floor, whether it be assembling food, bagging
orders, or handing them out.
Claire's
Destin, Fl 32541
Employed from 05/2013 - 12/2013
Position: Third Key Manager
Duties: As a third key I was responsible for running a profitable shift, opening, and closing the store alone, helping fellow
team members, make sure the store was stocked properly. I was in charge of markdowns, setting the store visually, I had
daily paperwork I was in charge of doing. Knowing where we are at for the week with sales. I was trained in ear piercing,
and at the end of each shift I had a deposit I had to put together.
Education
Associate of Arts: Elementary Education 2016
Northwest Florida State College Niceville, Fl, 32578
2011
High School Diploma
Crestview, Fl, United States
Crestview High School
References
Jessica Woods
Years acquainted: 3 years
How do I know this person: She was a manager with me at Claire's as well as a student with me at Northwest Florida.
Renee Ferdinand
Years acquainted: 2 Years
How do I know this person: She was a manager with me at McDonalds.
Sharon Criddle
Years acquainted: 1 Year
How do I know this person: She was a teacher at Crestview High School.
Contact this candidate