Customer Service High School

KARLETTA JEFFERS

***** ** ***** **, ***** FL ****7

tel: 786-***-**** email: ***********@***.***

OBJECTIVE

For a position to utilize my skills to support the growth of a great company as well as

my own personal growth. I am self confident, reliable, motivated, self organized,

articulate and outgoing.

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EDUCATION

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City College of Miami

Associate Degree in Billing & Coding 2012

Associate Degree in Medical Assistanting 2012

Miami Southridge Senior High 2007

High School Diploma

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CERTIFICATIONS

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CPR HIPPA

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OSHA

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WORK EXPERIENCE

Macy’s 08/2011 – 4/2013 Miami, FL

Support team

Setting up sign displays

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Mark downs

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Merchandising

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Made In Washington 08/2009 – 10/2010 Tukwila, WA

Sales Associate

Greet and serve customers, offer them coffee or tea

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Provided customer service to customers and vendors

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Work as a cashier, close & open till

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[Pick the date]

Open and close,clean up the store

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Genie Industries 02/2008 02/2009 Redmond,

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WA

Production Specialist/ Wiring Machine Operator

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Cut and terminate wires

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Water striding

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Aerotek Staffing 07/2007 02/2008 Redmond,

WA

Production Specialist

Cut and terminate

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wires

SKILLS

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Experienced in customer service

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Experienced in computer

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Able to work in stressful fast pase environment

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Answering phone calls

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Following OSHA guidelines

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2

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