Administrative Assistant Customer Service
Resume:
Lauren Hollingsworth
**** ******* **. #** *******, TX 77004
********************@*****.***
Profile
Detail-oriented, efficient, excels in fast pace environment, competitive in
commission or sales driven atmosphere, team player but confident with
working alone, leadership roles in every position I have accepted, driven
and very enthusiastic, familiar with an office setting, great with
computers including all Microsoft programs and office equipment, superior
telephone and customer service skills.
Experience
A Better Homecare. Houston, TX
11/2011-Present Title: Provider, Front Office Assistant
Input and maintain records in Cradle database, answer the phone, make
appointments, clean patient's house, oversee patient therapy and regular
nurse visits, administer insulin, certified in CPR
Colbert Ball Tax Service. Houston, TX
12/2012-4/2013 Title: Keyholder, Tax Preparer
Open and close the store, obtained PTIN, prepare taxes, input data and
handle confidential/sensitive client information
Williams Inc. Houston, TX
5/2011-Present Title: Personal Assistant
Contract work, typing, filing, running errands, prepare and analyze data-
including deductions and accruals, maintain payroll records, resolve and
discuss discrepancies
The Concept Salon. Houston, TX
9/2010-11/2012 Title: Manager
Maintains payroll records such as time sheets, journals and ledgers,
monitor the distribution of payroll- including deductions and processing,
prepare yearly budget, manage customer information, document appointments
and services
The Peery Group. Houston, TX
05/2010-7/2012 Title: Administrative Assistant
Contract work, apply for business grants and loans, establish relationships
with banks for business lines of credit, analyze arithmetic calculations,
enter payroll data and maintain records, respond to queries from outside
agencies and credit organizations, prepare yearly budget
Origins-Rice Village. Houston, TX
1/2010-5/2010 Title: Keyholder
Open/close the store, payroll duties, managing the safe, sell skincare
(commissioned based)
Exclusive Salons of Houston. Houston, TX
4/2007-9/2009 Title: Administrative Assistant; Manager
Answer phones, greet customers, display and sell products, type and file
data, manage payroll for 20+ employees, input payroll data, maintain
records, apply deductions and accruals, document customer appointments and
services, shampoo clients
Best Buy. Houston, TX
9/2006-2/2007 Title: Wireless Specialist
Connect and sell cell phones (Sprint, Verizon and AT&T), sell Mp3 players,
greet customers and cashier
City of Houston Housing and Community Development.
5/2005-9/2005 Title: Intern
Answer phones, make appointments, and other secretarial duties, typing
memos, spreadsheets and entering data, in charge of notation at executive
meetings, using all office equipment
Volunteer Experience
World Youth Foundation Title: Youth Advocate 2005-2013
Humane Society Title: Volunteer 2007-2012
Top Teens of America Title: Top Teen 2006-2008
Education
University of Houston-Main Campus. Houston, TX
Undergrad, Major-Pharmacy (in progress)
M. B. Lamar High School. Houston, TX Graduated 2008
HS Diploma obtained, Honor Roll student, Student Council Member, Lamar
Senior Girls Treasurer
References upon request
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