Manager Sales
Resume:
Donna Masly
Middletown, NJ *****
******@*****.***
EXPERIENCE
Roosevelt Island Operating Corporation of the State of NY New York, NY January 2007 - present
Program Coordinator
• Exclusively handle all aspects of marketing, scheduling, permitting, accounts payable and receivable for all facilities and
open spaces on Roosevelt Island. This includes but is not limited to the management of recreational fields, parks,
gymnasium, pool, large and small-scale film and still photography shoots, weddings and parties, corporate events,
concerts/festivals, and commercial vendors
• Work closely with grounds and facilities crews to ensure exemplary client accommodations
• Streamlined tennis court access control, membership protocol for 500+ members
• Maintain constant contact with all clients to ensure carefully coordinated and successful events
• Currently rewriting/redesigning Parks and Recreation portion of RIOC website to be more user-friendly
• Sales growth of 86% over the past 4 fiscal years
Equinox Fitness, NYC New York, NY June 2006 – December 2006
Membership Advisor
• September 2006- finished seventh nationally in sales percentage
• Achieved 110% Elite Sales Status third quarter 2006
• Provided potential new members with tours and various membership options
• Ensured highest quality experience for members by meeting and exceeding their requests
Chelsea Piers, NYC New York, NY December 2005 - June 2006
Operations Manager
• Interacted with members and guests to ensure customer satisfaction
• Improvised solutions to both routine and unusual problems that occurred
• Planned and implemented new staff orientation and training
• Primary monitor of 150,000 square foot facility for safety and efficiency
• Developed new recreational programs for current and prospective members
Rutgers College Recreation Piscataway, NJ September 2001 – December 2005
Building Manager
• Monitored staff and inspected center regularly for structural/safety concerns
• Primary liaison between facility patrons and upper management
• Assisted in creating and preparing for special events taking place at the facility
• Coordinated team-building exercises for all student and professional staff
EDUCATION
Rutgers College, Rutgers University, New Brunswick, NJ
Bachelor of Arts
SKILLS & INTERESTS
• Manages projects effectively
• Genuinely enjoys making people happy
• Accepts responsibility
• Negotiates/resolves conflicts successfully
• Multitasks efficiently
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