Sales Manager Engineer

DR

Raymond Hobba

*** ***** ******* *****

Pooler, GA 31322

Home: 717-***-****

Cell 717-***-****

E-mail ********@*******.***

Raymond Hobba

I have over 13 years of experience in the IT industry in a variety of technical positions including over

Professional Profile

years working with AIX as well as supporting users of Windows (all OS including for CE devices), MA

and other UNIX based OS, education, networking, systems interoperability, and administration for AIX

have also provided support and installation for proprietary software on both AIX and Windows bas

Handhelds. I worked for over 2 years providing web hosting support on UNIX servers as a senior mob

computing technician gaining experience with AIX administration, system tools, performance tuni

UNIX shell scripting, and system troubleshooting. I am currently working as an AIX system administra

with a focus on VIO, TSM, and SAN.

Experiences And HCL Technologies Senior AIX System Engineer (07-2012 - present)

Accomplishments

GulfStream Aerospace Savannah, Georgia

Currently working at Gulfstream for HCL as a AIX senior system administrator for operations and

projects including building PowerVM servers, various LPAR's which include Oracle RMAN, Power

HA clusters. Worked on VAR team to ensure SOC audit compliance, Also work with Red Hat and

Suse Linux system administration.

Some of the responsiblities included:

Migrating AIX 5.3 to AIX 7.1

AIX server administration such as trouble shooting incident tickets, creating user accoun

volume groups, logical volumes, file systems, and monitoring system events

Providing support to application teams like Oracle, Solumina, and SAP

Helping with basic TSM backup and restores

Server upgrades and maintenance

VIO upgrades and maintenance

AIX performance tuning

Red Hat and Suse Linux server administration

Storage migration from Netapp to EMC

Advanced Technology Services Group, LLC, Malvern, PA Systems Engineer (2010 –

2012)

My responsibilities at ATS include, AIX system administration - performing administrative duties

IBM pSeries servers running AIX; TSM monitoring, migration update on VIO servers, Korn Sh

scripting and working in an Enterprise environment with HACMP.

Commonwealth of PA Dept of Labor and Industry

I started as a long-term consultant for this firm handling many system administration responsibilit

which included:

AIX Server administration such as creating user accounts, volume groups, Logical volumes,

systems, and monitoring system

Adhoc support of their TSM backup environment

Server upgrades and maintenance

VIO upgrades and maintenance

AIX performance tuning

Red Hat Enterprise Linux server administration

Support of Galileo software database running on Red Hat Linux

Insight Distribution Software, Hunt Valley, MD Mobile Computing Technician (2003 –

2009)

AIX system administration - performing administrative duties on IBM pSeries Troublesho

aspects of company’s proprietary software.

Tracked problems by logging calls in Clientele.

• Provided investigating for programming to fix software.

• Quality Assurance testing of company’s software.

• Worked on customers’ IBM servers which ran AIX. (involved working on the shell in UNIX

• Provided extensive training for customers on company’s proprietary software.

• Provided training for new employees on company’s software, as well as troubleshoot t

processes on the customer IBM server.

• Helped customers connect their handhelds through a number of different ways

communication to the IBM, including LAN, Dial-up (both with land-line modems and c

phone connections), WLAN, as well as direct connect and LAN Controller connectio

required by older Intermec handhelds..

• Assisted customers with setting up their Bluetooth connection for printing invoices.

• Onsite installation of company’s Host side and handheld software.

• Configuration of IPAQ, Dell AXIM, Intermec and other handhelds using the Pocket PC 20

and 2002 Operating Systems.

Combined Insurance, Harrisburg, PA Sales Manager (2002 – 2003)

• Scored a 35 on Mandatory Wonderlic test; and passed the state insurance test, scor

higher than any agent.

• Progressed to Sales manager in less than 2 months.

• Sold health and accident supplemental insurance.

• Managed a team of insurance agents.

• Collected insurance premiums from customers as well as premiums for new sales.

• Provided training for new sales agents.

Earthlink, Harrisburg, PA Sr. Web Support Technician (2000 – 2002)

• Provided Web support for company’s business Web hosted accounts.

• Supported servers running on Digital Unix, Sun Solaris, Free BSD.

• Trained in HTML, PERL, CGI scripts, E-commerce such as inter shop and SoftCart, Ja

UNIX, NT servers, Sun servers, Apache, Advanced DNS, BIND.

• Started in Tech support for Mindspring. (known as best tech support in the tech industry)

• Offered technical phone support. (communication with people having a variety of compu

knowledge and skill level)

• Assisted in the training of newer support techs. (creating documentation & helped w

training manuals)

• Gave support for all connection methods, analog, ISDN, cable, satellite and D

connections..

• Supported a variety of operating systems including Windows 95/98/NT/2000/ME as well

MAC OS 7.1 to OS 10, and limited support on UNIX/Linux.

• Worked with t NIC cards, modems, TCP/IP and Dial up networking. This also includ

registry alternations as well as changed in DOS mode on windows OS.

• Received recognition for my work as well, including Rookie of the Month, and MVP of t

month (technical support rep of the month).

Hobba, Inc., York, PA Owner, Lead Technician (1998 – 2000)

• Built computers to specification for individuals and small businesses.

• Fully installed all hardware, software and provided technical support.

Technical Training

§ AIX System Administration

AIX User Support

§ AIX WPARs

§ AIX LVM

§ AIX Topas/NMON

§ LAN/WAN

§ HTML

§ PERL

§ CGI

§ Java

§ SUN

§ Apache

§ DNS

§ Windows OS

§ MAC OS

§ Networking

Software AIX

TSM

Operating systems: AIX 5.2/ 5.3/6.1/7.1 VIO 1.5/2.1

Windows 95/98 / Windows NT/2000 / ME

MAC OS 7.1 to 10 UNIX/Linux

Hardware IBM pSeries

IBM Power Systems

Networking: TCP/IP Ether channel. cabling

Fibre Channel San Connectivity, cabling

Certifications IBM

Certified System Administrator – AIX 6.1 Administration

Education Ashtabula County Joint Vocational School, Jefferson, OH

Certificate of Completion (1982-1984)

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