Jamey Gibson
*** * ***. **, ********* CA *****
Cell: 661-***-****
********@*****.***
Career Overview
Highly enthusiastic and dedicated customer service representative with over
* ***** ***erience. Motivation to maintain customer satisfaction and
contribute to company success. Customer-focused sales associate with a
solid understanding of the dynamics of the retail industry.
Core Strengths
Excellent communication skills Fast learner
Excellent Customer Service Courteous Demeanor
Adaptability Creative problem solver
Learning skills Leadership Skills
Accomplishments
Completed Nuts and Bolts five star customer service and successful
retailing course and received a certificate of completion.
Consistently received positive feedback from guests and created repeat
business by developing long-term relationships with customers
Assisted customers over the phone regarding store operations, product,
promotions and orders
Product promotion - Up-sold products and motivated customers to upgrade
current product plans
Work Experience
Sales Associate
March 9, 2012 - Currently employed
Citi Trends Lancaster CA
Robert Johnson 661-***-****
Appointment Clerk and Retail sales associate
March 2008 to January 2010
Wildside Nailz - Lancaster, CA
Patrice McNeal 661-***-****
Confer with customers by phone and in person.
Contact customers to respond to inquiries
Sell retail products to customers/clients.
Volunteer work
Poppy Festival survey and map distribution
Annually 2006-2010
John Sander- Lancaster CA
Take surveys.
Distribute maps and answer questions.
Educational Background
Antelope Valley High School, 2011
Lancaster, CA, USA
High school Diploma (May 26 2011)
Coursework includes: Customer communication, psychology, and business
mathematics
Lancaster Beauty school
Lancaster,CA, USA
Graduated September 2012
Completed Nuts And Bolts five star customer service and successful
retailing course and received a certificate of completion.
References:
Rachel Taylor 435-***-****
Robert Venegas 661-***-****
Charlene Orozco 702-***-****