Customer Service Health

Location:

Posted:

January 10, 2014

Leon A Russell

Profile

Business Professional seeking an administrative position in the health care field. Recognized for being hard working,

persistent, straightforward, reliable, punctual, and friendly. Possesses extensive computer background with Microsoft

Office and knowledge of Health Science and a broad knowledge of construction theories. Experienced in and able to

provide excellent customer service in person or over the phone. Extensive experience with exterior and interior

commercial and residential home improvement.

Education

Goodwin College, East Hartford, CT

Bachelor of Science in Health Science: Pre-Nursing

Expected Date of Completion, 2015

Associates Degree in Health Science, August 2013

Work Experience

Goodwin College, East Hartford, CT February 2011 - Present

Peer Math Tutor

• Provide additional instruction of fundamental math skills

• Assist Math Professor in proficient math techniques

• Administer follow-up study sessions to fellow students

Roberts Exteriors Newington, CT 1995 - Present

Roof/siding (foreman)

• Manage construction sites from beginning to end of jobs

• Calculate and construct roofing/siding estimates

• Consult customers on roof maintenance in person and over the phone

• Install roof/siding

• Perform carpentry duties

Ames Department Stores, Rocky Hill, CT 1990–1992

Advertising Expense Payables Clerk

• Process newspaper and television ads for payment

• Contact with vendors over the phone

• Create checks

Volunteer

Mobility Volunteer, Hartford Hospital, Hartford CT Present

• Encourage transplant patients to participate in mobility exercises

• Report and chart patient activities during exercises

Student Ambassador, Goodwin College, East Hartford CT

• Assist new students in transitioning to college