Customer Service Executive

LINDA BUTLER

Executive Assistant Notary Public

310-***-**** **********@*********.***

Summary of Qualifications & Technical Skills

Extensive professional experience providing executive, administrative and legal support to corporate executives, business partners, law

firms, sole practitioners and entrepreneurs. Key strengths include:

• Exceptional oral and written communication skills along with extensive client and customer service experience

• Excellent organizational ability to prioritize multiple work assignments simultaneously within tight deadlines

• Coordinate and maintain sensitive/confidential project assignments with discretion with meticulous attention to work details

• Type 70 wpm, proficient Microsoft 2010 skills (Word, Excel PowerPoint, Outlook), Adobe Reader, Acrobat XI

Legal Coordinator/Executive Assistant

Playboy Enterprises, Inc. (6/13 – 8/13)

• Provided administrative and litigation support to Playboy’s legal department president and staff with regard to duties related to

trademarks, copyrights and other intellectual property contracts, agreements and litigation matters.

• Drafted, redlined and finalized contracts, agreements, pleadings and correspondence for domestic and foreign trademarks,

copyrights and other IP related documents.

• Coordinated with staff to forward via Fed-Ex foreign and domestic trademark and copyright agreements, contracts and related

correspondence.

• Daily updated department’s data base of foreign and domestic trademark contracts with signature due dates and other

departmental data. Coordinated staff’s extensive travel arrangements and prepared expense reports for ongoing staff activities.

Executive Assistant/Notary Public

Primerica (3/11 – Present)

• Provide executive and client management support to sales team’s insurance accounts and financial service products

• Assist in ongoing team recruitment activities, customer service calls, draft correspondence and process client applications

• Notarize documents by issuing acknowledgements, jurats, copy certificates to certify the identity of all signers

Executive Assistant/Resource Center Specialist

Alston & Bird LLP (6/10 – 2/11)

Provided the following support to the firm executives, managing partners, attorneys and staff. Key responsibilities included:

• Prioritized and processed to completion all daily/weekend work projects submitted to the Resource Center

• Scheduled executives’ ongoing international and national travel itineraries and maintained related business meeting calendars

• Composed, edited and redlined correspondence, business contracts, reports and other firm documents

• Prepared PowerPoint presentations, firm and attorney bios and other firm recruitment material

• Provided executive assistant and word processing support to visiting attorneys from other Alston & Bird’s national offices

• Prepared Excel expense reports, attorney timesheets, office requisitions, departmental operating reports and staff budgets

Executive Legal Assistant

Adorno Yoss, LLP (2/08 – 10/08)

Performed the following executive support to a senior executive partner and four associate attorneys. Key duties included:

• Scanned and copied all executive’s incoming mail/emails for staff distribution of ongoing work assignments

• Composed and edited executive’s confidential correspondence to clients, opposing counsel, court personnel and staff

• Maintained executive’s multiple calendars for clients, opposing counsel, court appearance schedules and staff assignments

• Administered heavy phone calls on executive’s behalf to clients, courts and opposing counsel with follow-up correspondence

• Maintained assignment schedule of work projects delegated to associate attorneys and prepared performance evaluations

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• Scheduled all executive travel itineraries and created in Excel format expense/budget reports, office requisitions and entered

daily timesheets and drafted billing letters

Long Term Contract Assignments

Office Manager/Executive Legal Positions (4/06 – 1/08)

Provided office manager and executive support at Toyota Motor Corporation, Irell Manella, LLP and Arnold & Porter, LLP

• Researched via the internet and other departments project materials assembled for PowerPoint presentations regarding the

corporation’s products and services at business meetings and events

• Scheduled executives and staff’s ongoing weekly and monthly travel itineraries

• Drafted and redlined documents for executive board meeting’s agenda and transcribed meeting minutes

• Maintained executive and staff’s calendar of vacation, sick and other personnel schedules and

submitted ongoing administrative documents to the human resources department

• Prepared executive and department’s monthly expense reports, requisitions and budgets

Executive Legal Secretary (Floater)

Buchalter Nemer LLP (5/03 – 4/06)

• Responded to and drafted confidential attorney-client correspondence, memos and emails

• Scheduled ongoing travel itineraries and maintained attorney court and business meeting calendars

• Composed, edited and redlined business, client and administrative correspondence via attorney’s specifications

• Managed attorneys’ incoming/outgoing mail and emails including scanning all documents into firm’s on-line data files

• Regularly updated executives’ corporate procedural manuals, business profiles and on-line master client data files

Executive Legal Secretary

Sidley & Austin LLP (5/02 – 11/02)

• Assisted legal team in trial preparation of witnesses, exhibit binders and other trial documents

• Prepared, filed and calendared pleadings, court papers and discovery documents

• Maintained legal team’s calendar of scheduled trial court appearances and depositions

Executive Legal Secretary (9/99 – 10/01)

The Quisenberry Law Firm

• Assisted partners in business and confidential client meetings and drafted follow-up correspondence and emails

• Scheduled and maintained partners’ travel itineraries and multiple business calendars

• Prepared daily timesheets, pre/final monthly client billing letters and processed ongoing expense reports

• Scheduled and prepared associate attorneys’ ongoing performance evaluations

• Coordinated ongoing firm marketing and college recruitment for associate attorneys

EDUCATION & TRAINING

• UCLA Extension (Westwood/Downtown LA) – Coursework – Administrative/Legal

• Commissioned California Notary Public

• New Horizons Computer Learning Center – Certificate Microsoft 2010 (Word, Excel, PowerPoint, Outlook)

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