Management Project

Ademola A. Asaya, PMP

**** ***** ******* ****** ** Washington D.C. 20011

703-***-****●*****.*******@*****.***●

www.linkedin.com/in/ademolaasaya

QUALIFICATIONS SUMMARY

Accomplished and ambitious Information Technology and Service Delivery professional.

Certified in Information Technology Infrastructure Library (ITIL), Project-Program Management,

and COBIT, I am experienced in delivering customer-oriented solutions across organizational

functional units. I am a respected team leader with the ability to inspire confidence at all levels.

1 CORE COMPETENCIES

Project Management Customer Relations Management

ITIL/ITSM Consulting Needs Assessment

Problem Resolution & Analysis Mentoring Skills

Service Delivery Management Vendor Management Skills

PROFESSIONAL EXPERIENCE

Strayer University, school of business, Alexandria Campus, 2013 - present

ADJUNCT FACULTY:

PROJECT MANAGEMENT (BUS 375)

CONTRACT AND PURCHASING NEGOTIATION TECHNIQUE (BUS 340)

Hewlett Packard Company, Bethesda, MD 2000-2012

Project / Program Manager (2008-2012)

PMO program lead for a global IT service delivery deal in ten regions of the Americas.

Program lead for multi-million dollar major retail entity. Service delivery involved

syndicated technology refresh deployments for Data, Voice, and Network subsystems.

Led Information Technology Infrastructure Library (ITIL) Problem Management process

efforts and collaborated with account support team in all aspects of project delivery

initiatives. Project specifications included meeting customer requirements and expectations

in financial, scope, risk and business development objectives.

Field Technical Representative III (2000-2008)

Management of IT services including SAN implementation, storage and backup implementation,

operating systems and hardware and software support.

Supported field services activities for mid and high range servers, storage and peripherals,

including backup and SAN related functionalities. Provided customer assistance in aligning

their business and IT requirements to achieve their specific goals and objectives.

Successful completion of IT Infrastructure Stabilization initiative.

Management Systems Technology Institute, Reston, VA 1998-

2000

Consulting positions: (1998-2000)

Sprint Communications

Network Engineer

Positive performance evaluations led to being hired permanently by

Sprint.

Supported client services on X.25 protocol messaging system for Sprint

M ail PDSC Communications.

Smithsonian I nstitution, Office of I nformation Technology

PC Desktop Support

PROV I D E D C L I E N T P C S UPPORT S ERV IC ES I N B U I L D I NG, S ERV IC I NG A ND

C ONF I GURAT ION F OR D ESK -SI DE PC F U NCT IO NS I N CLU D I NG SOFTWARE

C ONF I GURAT ION A ND U PGRADES .

SUP PORTE D SYSTE M A NALYS IS A ND ASSESSME N T T O D R I V E P ROJECT O BJECT I V ES F OR

A NACOST IA M USEU M P ROJECT .

T HE

Arlington Hospital, Arlington, VA 1996-1998

Full-service hospital facility purchased by Columbia / HCA Healthcare.

Network Support/Helpdesk Operations

Managed computer room IT operations, Helpdesk user management

support and disaster recovery on Networks for Windows NT, 98 and 2000

p latforms.

EDUCATION AND CERTIFICATIONS

Doctorate of Management 2013

COBIT Foundation Certification 2011

IT I L V3 Expert Certification, September 2010

IT I L Foundation V3 Certified 2008

PMP Certified 2007

IT I L Foundation V2 Certified 2007

University of Phoenix, MBA Technology Management 2006

University of District of Columbia, B. A. Applied Computer Science 2004

COMPUTER SKILLS

MS Office Suite MS Project V isio SPSS HyperResearch MS Sharepoint MS Mappoint

B lackboard

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate