Human Resources Manager

Marie Anastasi 856-***-**** ( www.linkedin.com/in/marie-anastasi/(

*****.********@*****.*** ( Cherry Hill, NJ

Human Resources Manager with SPHR Certification

Wage & Labor Practices Recruitment Employee Training Payroll &

Benefit Administration

Senior professional human resources professional with comprehensive HR

generalist background within multiple industries, including directly

recruiting for a myriad of administrative, athletic, IT, manufacturing, and

medical job functions. Demonstrated ability to lead and mange HR operations

and initiatives in diverse and highly regulated environments. Proven senior-

level experience in employee retention, multi-site oversight, salary

structures and compensation, and regulatory compliance. Talented in

development and enforcement of Corporate policies.

Skilled in analyzing staffing needs and executing solutions that produce

maximized efficiency and reduced operational costs. Valued executive

advisor and team member with ability to redefine roles and processes in

support of corporate objectives. Internet-proficient and computer-savvy.

SPHR-certified.

( Recruitment Operations ( Staff Supervision & Training (

Employee Relations

( Budgeting/Forecasting ( Integrated Payroll Processing

( Workers' Compensation

( Vendor Negotiations ( Policy & Procedure Creation (

FMLA/COBRA/ADA

Career History

Xerox H. R. Solutions, LLC, Cherry Hill, NJ

Technical Analyst, Supervisor (temporary assignment)

2012-2013

Supervised key systems, production, and performance analysis in call

center, training members on health and welfare as well as 401(k) and

defined benefits plans for a client located remotely. Led, trained, and

coached 22 to 25 direct reports to achieve high volume production goals,

actively managing under-performers to meet performance standards. Planned

work flow to maximize efficiency and utilization of time, tools, and

personnel, consistently exceeding performance requirements.

Administered performance management by diagnosing improvement

opportunities. Orchestrated turnaround of sub-standard performance,

achieving or exceeding all key performance indicators.

Reviewed call center statistics to measure staff performance and develop

process improvements. Provided effective feedback, coaching, training,

professional development, and corrective action plans. Created, managed,

and implemented strategic and tactical plans for daily operations while

meeting multifaceted cost, productivity, and quality goals.

. Managed high levels of customer service and operational excellence to

achieve corporate objectives and deliverables.

. Optimized performance by identifying "bottlenecks" and making controlled

adjustments to minimize downtime.

. Mastered and introduced best practices to dramatically improve employee

productivity.

Premier Prizm, Marlton, NJ

Human Resources Manager

2008-

2010

Provided both strategic HR guidance and day-to-day support to Corporate

functional areas for over 250 employees. Designed and incorporated best

practices, measurement tools, and reports to drive and support Corporate

objectives. Executed strategic plans in partnership with senior management

for talent acquisition, retention, and succession planning. Accountable for

linking HR programs to Corporate strategic business plan to launch key

department initiatives. Advised hiring managers and department leaders

regarding various wage and salary administration, labor relations,

interview practices, performance management, and unemployment hearings.

Led recruitment operations for staffing of IT, nurses, and administrative

professionals as well as other key personnel. Dramatically improved

employee retention by streamlining on boarding systems and compensation

practices. Repeatedly collaborated with senior managers to conceptualize

and spearhead new hire orientations and various employment training

initiatives with limited resources under short deadlines.

. Salary increased $33K within 18 months due to exceptional performance.

Professional Experience Continued...

. Recruited and on boarded 100 employees within a short period of time.

. Trained, mentored and coached supervisors and managers on selection and

performance management best practices including performance review

process.

. Instrumental in initiating 360 degree performance review program.

Modern Technologies Group, Medford, NJ and Sports Club of South Jersey, Mt.

Laurel, NJ

Human Resources Manager

2005-

2008

Managed full scope of HR duties, including implementation, development, and

oversight of policies, practices, and procedures for 70 employees in 2

locations (distributorship) while ensuring legal compliance with federal

and state regulations. Orchestrated payroll processes for 3 divisions.

Recruited professional and warehouse personnel as well as tennis pros and

administrative staff. Conceived and deployed multiple systems and processes

to improve and streamline employee welfare programs, resulting in

significant year over year cost reductions. Administered FMLA, workers'

compensation, benefits administration, and other employee welfare programs.

. Conceived and implemented comprehensive safety and forklift

training/certification program to improve staff productivity and morale.

Cobra Manufacturing, Swedesboro, NJ

Director, Human Resources and Safety

1998-2004

Working in partnership with Plant Manager, designed and deployed HR

infrastructure, policies, initiatives, and best practices for over 150

employees. Developed and implemented world-class HR programs aligned with

organization's mission, values, and strategic goals. Directed HR

initiatives vital to establishing performance requirements in the areas of

talent management, compensation management, benefits administration, and

employee retention. Executed strategic plans in partnership with senior

management for talent acquisition, training, and succession planning.

Advised hiring managers and department leaders regarding wage and salary

administration, job descriptions, labor relations, and recruitment

strategies. Crafted infrastructure to effectively implement benefit and

compensation processes. Oversaw various HR functions, including

recruitment, payroll, benefits administration, employee development. Served

as liaison with corporate office in Taylor, MI for HR, safety and legal.

Managed temporary staffing agencies.

. Key player responsible for successfully relocating facility 30 miles from

original site. Majority of workers chose to remain employed.

. Planned and initiated safety program as well as served as committee

chairperson.

. Authored, formed, and introduced employee handbook designed to foster an

impactful and actionable performance dialogue.

. Successfully launched efforts to improve communication with non English-

speaking employees representing various cultures by utilizing translators

and universal signs.

Education

Pursued Associate Degree in Journalism (completed 18 credits), Community

College of Philadelphia, Philadelphia, PA

Technical Competency

Microsoft Office (Word, Excel, PowerPoint, and Outlook)

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