KEVIN BELL
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EDUCATION
Delaware State University 2009-2013
Dover, Delaware
• Bachelor’s of Science in Business Management
• Concentration: Management Information Systems
Related Course Work
• Management Information Systems
• Networking & Telecommunications
• Programming
• Strategic Information Systems
• Mobile Applications
• Database Management Systems
• System Analysis & Design
RELATED EXPERIENCE
Best Buy 2013-Present
Computer Sales Consultant Baldwin, NY
• Relationship selling products, services and solutions by getting to know customers and helping solve their
unique end to end needs.
• Asking lifestyle questions to thoroughly understand customer needs, offers relevant services, solutions, and
accessories so customer can make informed decision to complete their purchase.
• Recommending accessories or protection plan services for devices at purchase
• Attends and participate in all required trainings and meetings
College of Business Academic Support Center at Delaware State University 2011-2013
Senior Student Technician Dover, Delaware
• Provided desktop support to faculty/professors
• Responsible for the daily maintenance of College of Business’s hardware and software
• Exposure with active directory, imaging, and deep-freezing procedures/projects
• Documented work procedures to assist current and future workers
Tabernacle Day Care Center July 2003-August 2003
July 2004-August 2004
Office Assistant Brooklyn, New York
• Managed aspects of data management and organization relevant to business operations
• Coordinated mainframe documents for batching allowing for distribution without manual intervention
SKILLS
• Sound Knowledge of Microsoft Office and Windows Platform
• Basic knowledge of Microsoft Visual Studio and SQL Server
• Microsoft Outlook/Exchange
• 2+ years of call center and ticketing system experience