Customer Service Manager

Location:

Posted:

January 07, 2014

Donel Clark

***********@*****.***

OBJECTIVE

To gain valuable experience in a managerial setting while building a positive working

relationship with potential employers.

SUMMARY OF QUALIFICATIONS

Over 6 years of customer service experience.

Positive team player with emphasis on meeting deadlines.

Strong skills in oral communication and presentations.

Proficient in Microsoft Word programs.

EDUCATION

B.B.A. in Business with an emphasis on management/Dec 2013

Texas Southern University- Jesse H. Jones School of Business, Houston, Texas

Skyline High School - May 2006

Dallas, Texas graduated Top 10% student

WORK EXPERIENCE

Chipotle Restaurant Houston, Texas

Service Manager

February 2008 – Present

Handle money transactions

Manage and resolve workplace issues amongst staff and occupants

Handle food for customers

Created weekly schedule for employees

Texas Southern University, Houston, Texas

Resident Assistant

August 2006- May 2008

• Provide excellent customer service to residents and solve potential resident issues

• Work daily at Lanier East Dormitory office to serve residents efficiently

• Administer resident check-ins, organize resident files, monthly room checks

• Plan and organize resident meetings

ASSOCIATIONS /AFFILIATION

Member, University Program Council (UPC) – Texas Southern University