Real Estate Assistant
Resume:
Vivian S. Hammiel
******@*******.***
NOTED QUALITIES/SPECIALTIES:
Experience in Court Mediation, Field Interviewing.
Mediation experience; Court mediation, Intakes, Teen court facilitator and
Teaching Class.
Proficient in the Microsoft Office Tool Set. 30 years IT experience.
Strong interpersonal skills with ability to work effectively in a team
environment.
Ability to analyze resolve and document problems and resolution.
EDUCATION:
East Carolina University; Master Education. May 2000 to Present.
Major: Instructional Technology
Mount Olive College: BS. December 1997 Business Administration.
Major: Management and Organizational Development GPA (3.5)
Pitt Community College: AAS Electronic Data Processing/Business
Continuing Education Classes: 140 hours Real Estate, Court, Medicare,
Medicaid Mediator and Child and Family Team (CFT) Mediator; Field
Interviewing 90 classroom training hours.
"Thesis: The Reform of the Compensatory Education Technology" while
volunteering at Pitt Community College in 1997.
PRIMARY EXPERIENCE
7/2013 - 9/2013 CMS; Field Interviewer; Go in homes and collect data.
Surveys for Center for Medicare and Medicaid. Enter data in computer and
transmit data daily, Log all transaction, Work interdependently.
Experience with CAPI. Interviewing sample people for data collection.
5/2012 - 8/2013 Evans Properties Greenville, NC; Real Estate Assistant;
Locating properties on MLS, updating and posting new listing on company
web page, showing properties,helping with Contract and closing. Assisting
rental properties, collecting rent. Pulling tax parcel. I also have over 10
years of experience as a real estate finder, educating clients and getting
per-approved.
4/2011 to 4/2012 Mediation Center of Eastern Carolina, Greenville, NC
Administrator Asst/Scheduler; Billing, filling, faxing, allocating Medicaid
Cases to other employee and updating spreadsheet and CFT scheduling. Teen
Court Assistant duties Facilitating the court room, court mediation and
maintained database using EXCEL.
3/04 - 05/11 ECU, Greenville, NC Production Control Specialist/ Desktop
Support Analyst.
Automatic Mainframe Batch Scheduling System, Beta 42. Changed JCL's, Ran
Audit Trails, Forecasting and FTP's Direct Deposits. Swapping Canceling
displaying and Resetting jobs using JES2/3 operation commands. New job
entry, updated database Maintained H/R and Payroll Database, Liaison
between Programmers and Operation staff. Created and Maintained
SharePoint.
Banner Duties Apps Worx scheduling: Importing and Exporting jobs. Setting
up Modules and Chain run jobs, created documentation and Ran Payroll Chain
jobs. ; Desktop Support: Performed software and hardware upgrades on
workstations, servers and laptops which include replacement of system
boards, changing file information, loading and testing software
applications. Identified Ethernet/Token-Ring communications problems.
Remote desktop; (PC Anywhere & Dame Ware).
3/1988- 04/2004 Lead Computer Operator; East Carolina University,
Greenville, NC.
Monitor and maintain mainframe computer, Escalated complex problems to the
appropriate contacts, provide documentation reports for infrastructure.
Executed daily responsibilities in support of external groups (queues
rebooting servers. Assume supervisor duties as needed. Monitor batch
production in a large mulch-platform (MVS & IDX) environment, running
backups using VERTIAS NETBACKUP, Windows NT 4.0, high speed laser printers.
Monitored and maintained over 200 NT Servers. Detect problems, level 1
troubleshooting actives, read system application, dump and provide
recommendations and perform basic resolution activities. Troubleshooting
computer and network malfunction, rectifying operator errors. Performing
IPL's, Opscan test grading, After hour Help desk Analysis, which consisted
handling all problem calls using the Magic software program and resetting
passwords.
5/99 - 11/01 Served as Interim Shift Supervisor. I assumed all supervisor
duties. Training new hires, interviewing, time sheets and preparing work
schedules.
1988-1994 Computer Operator II Monitored and maintained UNISYS 2200/402's
and ES9000's VM/MVS mainframe system, maintained system logs, ran Dprep and
PL's,
1985-1988 Data Control Clerk III Serviced I/O (input/output) Control
assisting users (facility, staff and students), trained and supervised work-
study students, report distribution, test grading.
1979-1982 Data Processing Operator, Stanadyne Diesel System, Washington, NC
Monitor FourPhase System and Schedule daily and nightly batch jobs.
Implemented training programs and Manuals. Facilitated Training for staff
and Inventory. Data Entry and Verifier, Transmitted and Received Data from
other divisions (FTP), Restores, System Backup and Maintenance.
PART-TIME EXPERIENCE:
2011 Recruiter for Positive Proof Staffing for Home Health Care Personnel.
2000 Substitute Teacher & Teacher Assistant, Pitt County Schools;
2000 - 2002 Telephone Sales Rep Overtone's Sporting Center Inc, Greenville,
NC;
1995 - 1997, Instructor Assistant, Compensatory Education, for mild to
moderate adults. Assisting teacher with training and the computer lab.
Classroom assistant also did my Thesis on "The Reform of the Compensatory
Education Technology" at PCC College.
CERTIFICATES: NEW HORIZONS
Intro to Programming; Using Data To Communicate, Fundamentals of Data
Protection and Disaster Recovery, Selecting Microsoft SQL Server
(Supporting Business Needs) Developing and Implementing a Strategic Plan.
Assessing Change Management; Communicating across Cultures; Facilitation
Skills for Blended Blueprints: Corporate Initiative Edition Sessions;
ITSO/ISPF; MYSQL; ITCS LEADERSHIP ACADEMY; APPWORX; JCL; #803
ADMINISTERING NT 4.0; #1568 UPGRADING FROM MICROSOFT NT; ; HIPAA
SECURITY; MEIDATION; TIME MANAGEMENT; MAGIC SERVE DESK; TIME
MANAGEMENT;
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