Service Quality Control

RESUME

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Address

Ft No.***, Joshi villa building. VINOD PRASAD

Airoli village, secter.20 Email **-*************@*****.***

*************@*****.***

Airoli, Thane, Contact No- 887-***-****/900-***-****

Navi Mumbai.- 400708 Passport No- J1501739

Personal information:

Date of Birth : 07 Mar 1978

Date of joining Indian Navy : 19 Sep 1996

Date of Retirement Indian Navy : 30 Sep 2011

Nationality : Indian

Marital Status : Married

Qualification:

SSC Passed

Equality Educational qualification Graduation certificate

Professional certification

Trade certification

Sea service certificate

MS-CIT

Courses

STCW Courses

Personal safe and social responsibility (PSSR)

Fire prevention and fire fighting (FPFF)

Personal survival Techniques (PST)

Medical first aid (MFA)

Objective

Seeking a challenging position with opportunities for career advancement and learning

Summary

Excellent military bearing and attitude, wherein discipline dedication, integrity and

compose are the hallmark of achievements / objective. Always capable to handling

under person with me and Subordinates with good organizing abilities and managerial

skills. Assuming higher responsibilities by organizing planning Managerial taskbar. -

Supervision and control of department toward achieving Set goal/target

Key skills

Dedication toward work, integrity toward organization honesty, sincerity, and

punctuality and in stinted loyalty toward organization Competent in handling assigned task

through proper planning, Forecasting visionary approach and smooth execution. -

- Open and honest relationships with organization and co-worker.

One year six month works in own cyber cafe in Airoli

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Core competencies

1. Leadership and Management,- A dynamic administrator with over 15years of rich

experience across general administer, security, logistics and liaison. Capable of displaying the

confidence needed to face the leadership challenges. Sound abilities in understand the

purpose, objective, practice and procedures of the department. Supervising tasks including

planning, forecasting, setting objectives and determining course of action. Managing the

execution of a wide range of assignments in a multitude. Strongly motivated to achieve

higher expectations and turn competitive challenges into the most constructive channels

for meeting organisational goals.

2 Administrations –Accomplished in managing the activities pertaining to operations and

maintenance of department. Arranging for staff welfare activities including transportation,

housing, security, personal accident, etc.) Supervising housekeeping activities in the

organisation

3 Liaison and coordination - Coordinating between various department for the finalisation of

deliveries as per service levels. Ensuring internal cohesion with the organisation.

4 Crisis and disaster Management - qualifies in fire fighting, escape route drills and for

quick responses during crises and emergences.

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Branch specialization

Food & Beverage Operations -Monitoring daily operation of the Food & Beverages outlets to

ensure the food is presented & served effectively. Organizing &managing various events &

parties entailing them planning, menu planning, and decor with the assigned budget.

Responsible for seamless operations with the desire to accomplishing a Guest satisfaction

index.

Budgeting cost accounting documentation - Preparing & monitoring food & beverages

budgets. & ensuring that the accounts maintained are up to date, with reference of receipts

and supplies. Maintaining appropriate documentation for cost & inventory control.

Equipment and quality control: - Assessing projected inventory needs for seamless

coordination of catering supplies. Tracking inward & outward movement. Conducting

regular physical audit of inventories of various supplies. Ensuring a high equipment uptime

for operational effectiveness. Monitoring stringent adherence to quality &hygiene standards.

Team management: - Handling shift operations entailing preparing shift rosters, reallocation

of manpower in case of absenteeism& meeting work force requirements. Fostering a healthy

work environment round the clock. Monitoring and guiding the food service employees and

steward for ensuring quality deliverables by them.Training the team members for broadening

their knowledge base about safely, sanitation and prevention principle.

Area of exposure- Managing the entire kitchen operation in the Indian Navy warships,

thereby providing food to large number of officers within very limited space and in officer and in

difficult sea condition. Handling the large officer’s mess and establishments of India Navy.

Successfully completed various trainings such as – Comprehensive practical training in

fire fighting and survival techniques, as well as aspects concerning to safety and security.

Professional training in facilities of the armed force, thereby ensuring that every individual is

exposed to timely and systematic training inputs, in order to maximize the skill set for

improving efficiency

Computer knowledge

Printing, scanning, net suffering, Knowledge of Hard wears and soft ware’s, known about

maintains& repairing

Work of area in service

Ship and surface Dining hall, pantry duty, Blue room-for sort party, Party hall,

conversance hall, crockery & cutlery, furniture, Glass wear, general item, fresh provision,

electric equipment, wine stores and care, bar, buffet and lone party, room arrangements

with requirement, panty, room allotment service, account book and cost main, table

attendance, knowledge alcoholic &non alcoholic drinks and cocktail with required, outdoor

parties, guest rooms etc.

Languages

English& Hind

Hobbies

Listening music & Dancing, Taking knowledge from others and making Friend

Date: 09/01/14

Place: Navi Mumbai (VINOD PRASAD)

Contact this candidate