Customer Service Security

Samuel L. McGill

**** **** ****** – #*

Bronx, New York 10469

Cellular 917-***-****

OBJECTIVE:

To work as a Security Officer in an organization that will appreciate and put to good use my law enforcing and security

experience.

SUMMARY OF QUALIFICATIONS:

• Recipient of multiple Falcon Awards and Employee of the Month at Presbyterian Hospital

• Over three years diverse experience in security and law enforcement positions

• Adept at developing trust and credibility with peers and employers and handling emergency situations effectively.

• Proficient in Microsoft Word, Excel, Works and Internet Navigation tools

EXPERIENCE:

River Bay Cooperation

Peace Officer – Bronx, New York 2012 - present

• Law enforcement

• Patrol building and adjacent areas

• Arrest and issues summons

• Customer service

NY Presbyterian Hospital – New York, New York

SECURITY OFFICER 2010 – 2012

• Maintain the safety of the employees, patients and visitors of the hospital

• Oversee the security functions of the Psych ED and provide safety to the patients

• Patrol all floors for suspicious packages or activity

• Provide VIP customer service

Bronx House – Bronx, New York

Fitness Supervisor/Personal Trainer 1999 –2010

• Oversaw the day to day operations of a 4000 sq. ft. fitness facility

• Provided orientations for the fitness center and fitness programs offered to new and current members

• Supervised a staff of 9 employees

• Placed orders for any new equipment required, coordinated contracts and oversaw the repair of all existing equipment

• Responsible for hiring and training all new employees

• Provided weekly staff schedules and prepared payroll

9Net Avenue Internet Company - Bronx, New York

Customer Service/Sales 1998 –1999

• Answered/serviced heavy volume of customer inquiries via phone and Internet

• Created domains and pop accounts including TCI/IP

• Troubleshot various web-site related problems

EDUCATION:

HIGH SCHOOL DIPLOMA - 1995

New York National Guard Challenge Program, Class of 1995 – Peekskill, NY

New York State Security Guard License, 2010

Red Cross CPR & AED Certification, 2011

Peace Officer Certification, 2012

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