Customer Service High School

Andrea Santizo

To obtain a position where I can utilize my skills and abilities. Seeking: to learn and

grow with this great company.

La Puente, CA

*************@*****.*** - 626-***-****

WORK EXPERIENCE

Phlebotomist

ladcorp - Anaheim, CA - November 2013 to November 2013

Responsibilities

Intership. Collect blood samples from out paitients . Customer service.

Skills Used

Fast learner

Package Handler

FedEx ground - Industry, CA - November 2011 to October 2013

Unloading packages from trailers and vans at a fast paste.

Quality and control of all packages .

Security Officer

Aviation safe guard Command security corporation - Santa Ana, CA - March 2008 to October 2011

Trained in proper screening procedures for metal detector walk through and hand held.

As a part time post commander I was trained to cover assigned shifts during personal shortage. Patrol and

report by documentation recognize suspicious behavior . Control all in bound and out bound traffic verify

dispatch records.

Cashier/service /parts department

Claremont Ford and Mazda - Claremont, CA - March 2006 to February 2008

Providing great customer service

managing cash drawer, deals with all customers solve billing problems.

Handle customers inquiries collect payments for service and parts.

Issue receipts for various computers tasks.

Filling documents,Understand repair orders and parts invoices.

Prepare cash report and balance cash drawer’s daily open and closed office.

Receptionist tasks receive around one hundred calls

direct them two the correct department.

take messages Call customers follow up about our service.

Data entry for service documents and part invoices.

EDUCATION

phlebotomy

US colleges - Montclair, CA

2013 to 2013

High school diploma .

Pomona Adult school 2004 - Pomona, CA

2003 to 2004

SKILLS

Bilingual Spanish, effective listening skills, hard worker and quick learner good team player get along with

others. friendly and outgoing. A strong leader efficient and very dedicated person and patient. Very organized

which gets the job much easier to get done. always Providing great customer service to all customers,

employees and visitors

Contact this candidate