Customer Service Manager
Resume:
S TEVEN M . F ORTIER
Cumming, GA *****
acb11u@r.postjobfree.com
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BUSINESS LEADER / CONSULTANT / GEOSCIENTIST
SPECIALIZING IN INDUSTRIAL MINERALS MINING,
MINERAL PROCESSING & APPLICATIONS
BUILDING TEAMS, VALUE & COMPETITIVE ADVANTAGE
Accomplished Business Leader and Geoscientist skilled in technical and operational management and known
for adding value in the Industrial Minerals business. Expertise in mining and mineral processing for the
paper, performance minerals, ceramics, refractories, foundry, and oilfield minerals markets.
Effective in high-profile management roles, able to build structure and process as well as overcome complex
challenges. Talented leader with participatory and motivational management style. Assertive, competitive,
and innovative – an achiever of distinguished rather than expected results.
HIGHLIGHTS OF QUALIFICATIONS
Team Builder / Leader Major Asset Restructuring Strategic Planning
Excellent Communicator Multi-site Management P&L Management
Capital Project Management International Experience Process Engineering
Operational Excellence Quality / Customer Service EHS Culture Change
PROFESSIONAL EXPERIENCE
CONSULTANT, SMF INDUSTRIAL MINERALS CONSULTING, LLC 2013-PRESENT
IMERYS, INC., Atlanta, GA 1996 – 2012
VP & GENERAL MANAGER, C-E MINERALS (2010-2012)
Full commercial, operational and financial management responsibilities for wholly owned Imerys
subsidiary focused on minerals for refractories markets (sintered mullite, fused silica, calcined bauxite,
fused white and brown alumina to steel, foundry, investment casting, aluminum, glass, cement
segments).
Drove commercial strategy to secure multiyear supply contracts with 5 largest customers.
Officer & Director of the company (5 legal entities: 3 US, 1 China, 1 Venezuela).
Directed implementation of Operational Excellence Initiative.
Led major initiative in reserve acquisition and extension to achieve 20 year reserve life target.
Steering committee role to establish Imerys lightweight ceramic proppant capacity in North America.
Reduced Operating Working Capital by $10M annually through supply chain initiative involving
suppliers and end customers.
Developed growth strategy for investment casting (foundry) market by leveraging unique product
portfolio resulting in 10% year on year growth in fused silica business.
STEVEN M. FORTIER PAGE TWO
PROFESSIONAL EXPERIENCE (CONTINUED)
DIRECTOR OF OPERATIONS, IMERYS, PIGMENTS FOR PAPER, NORTH AMERICA (2006-2010)
Directed operations for EHS, mining, mineral processing, production costs, process development for
multi-site operations: 500K ton/year hydrous and calcined kaolin assets, 250K ton/year ground carbonate
operation, 3 satellite precipitated calcium carbonate plants totaling 150K ton/year capacity.
Led major restructuring of Imerys NA Pigments for Paper kaolin and ground carbonate assets in
response to commercial constraints resulting in $7.5M/year in fixed cost savings.
Led cross-business unit consolidation of Imerys Middle Georgia assets resulting in $12M in savings.
Directed product portfolio shift to emphasize products for paper packaging applications in response
to market demand and reserve optimization / cost constraints.
Directed continuous process improvement program (OPSC) targeting energy, recovery, productivity,
throughputs, and quality / customer service improvements.
Process expertise in a wide variety of dry and wet mineral unit processes (classification, milling,
separation, beneficiation, calcination, packaging etc.).
Resolved long standing legal issues related to acquisition / divestiture of mineral reserve and
manufacturing assets.
GLOBAL PCC PROCESS TECHNOLOGY LEADER, IMERYS, PIGMENTS FOR PAPER (2003-2006)
Global technical leadership role for precipitated calcium carbonate growth initiatives.
Project management and process / product development responsibilities for design, construction,
start-up, commissioning, product qualification of 120K ton/year PCC plant in Husum, Sweden; also
design & early stage engineering for 120K ton /year PCC plant in Kerinci, Indonesia.
Cumulative 5 year impact of $12M operating income.
PLANT MANAGER, IMERYS, PRECIPITATED CALCIUM CARBONATE PLANT (2000-2003)
Led turnaround of asset from $4M annual loss to $2M annual profit via process improvement,
correction of plant design deficiencies, qualification and ramp-up of paper coating and filler products,
renegotiation of commercial contract.
GROUP LEADER, SR. RESEARCH SCIENTIST, ECC INTERNATIONAL (ACQUIRED BY IMERYS)
(1996-2000)
Group Leader of Analytical and Applied R&D group managing mineral characterization / technical
services laboratories, staff of eight scientists and technicians.
Oak Ridge national laboratory, OAK RIDGE, TN 1994 – 1995
RESEARCH SCIENTIST
• EXPERIMENTAL HIGH TEMPERATURE / PRESSURE MINERAL / FLUID KINETICS
STUDIES.
• MULTIPLE PEER REVIEWED PUBLICATIONS.
universitaet tuebingen, GERMANY 1990 – 1994
WISSENSCHAFT ANGESTELLTE (ASSISTANT FOR STABLE ISOTOPE GEOCHEMISTRY)
• FUNDING FROM DEUTSCHE FORSCHUNGSGEMEINSCHAFT (GERMAN NATIONAL
SCIENCE FOUNDATION).
• TAUGHT COURSES IN GEOCHEMISTRY, ENVIRONMENTAL GEOCHEMISTRY, STABLE
ISOTOPE GEOCHEMISTRY.
• FUNCTIONAL IN GERMAN LANGUAGE (SPEAKING, READING).
STEVEN M. FORTIER PAGE THREE
EDUCATION, PROFESSIONAL AFFILIATIONS & PATENTS
PH.D., 1991 GEOLOGICAL SCIENCES, BROWN UNIVERSITY, PROVIDENCE, RI
SC.M., 1987, GEOLOGICAL SCIENCES, BROWN UNIVERSITY, PROVIDENCE, RI
B.A., 1985, Geology-Chemistry, University of Maine-Farmington, Farmington, ME
Former Officer and Board Member, Georgia Mining Association
Member, Society for Mining, Metallurgy & Exploration
Member, American Chemical Society
Member, American Geophysical Union
Patents Granted: US 5,913,973, US 6,221,146, US 6,156,286, US 6,468,343
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