Customer Service Administrative Assistant

Leslie Artegiani

Administrative Assistant at Deloitte

***********@*******.***

Summary

I have a broad background specializing in Administrative and Account Executive Assistance positions. I'm an

excellent right hand assistant and have supported everyone from CEO's, Partners, Directors and Team Leaders!

I love all aspects of Customer Service & Team activities. If you need help with anything and I have capacity -

I'm your go to girl!

I enjoy special projects and love to organize team events and parties. I am autonomous in my current position

with minimal to no supervision and I've established credibility within the firm over the past 14 years.

I take pride when people come to me for help and will always do whatever it takes - as able, to get the job done

timely or communicate otherwise.

Experience

Senior Administrative Assistant at Deloitte

March 1999 - September 2013 (14 years 7 months)

Career Experience

Supported up to 9 Partners, Principals, Directors & their teams, in day to day administrative business

operations.

Impact Day Volunteer Leader for up to 120 Deloitte employees, annually for 7 years.

Key contributor in the development of company safety procedures & manuals.

Capable of maintaining multiple relationships utilizing strong interpersonal, organizational, communication

and technical skills.

Experience in exercising a high degree of confidentiality.

Administered monthly billing & analysis, working with budgets & spreadsheets.

Extensive customer service background with experience in travel arrangements, calendaring, scheduling &

Meeting coordination for staff events.

Page1

Excel 2010

Word 2010

Super forms

Adobe Acrobat (reader/writer)

Time & expense systems

Outlook 2010

PowerPoint 2010

SAP/AP Net systems

Executive Assistant, Corporate Executive Assistant at QRS Corporation

January 1996 - March 1999 (3 years 3 months)

Managed the CEO / VP sales calendars, expenses, communications, meetings, travel and company events.

Special projects as assigned.

Account Executive at Lili Butler Studio Inc

January 1995 - January 1996 (1 year 1 month)

My title was Account Executive - I was the right hand assistant to the CEO / Owner Lil Butler. I managed

the front desk and all client communications. I entered product orders and ensured timely distributions.

Managed the inventory for all Sales shows and events.

I created the front sales desk, and implemented the time management system into Lili's daily life to help

manage her expenses and business information from her travels.

Courses

College of Marin

Inter-media Communications

Inter Personal Communications

Psychology

Volunteer Experience

Team Captain - Project Leader at Deloitte Services LP

June 2011 - Present (2 years 8 months)

Worked in collaboration with the Parks Conservancy Volunteer Team, to coordinate up to 130 Deloitte

employee volunteers to work on 5 projects within Muir Woods, to help remove invasive plants, clear waters

& streams to preserve endangered coho salmon, and other area's needing improvement. I was the team leader

for these projects once a year, from 2005 to 2011.

Page2

Skills & Expertise

Travel

Schedules

Calendars

Corporate Communications

Analysis

Microsoft Office

Event Planning

Live Meeting

Meeting Planning

special projects as assigned

Online Research

Non-profit Volunteer

Budgets

Management

Administrative Assistants

Time Management

Education

College of Marin

2005 - 2007

Terra Linda High

1977 - 1981

Interests

I enjoy eating right and staying fit &healthy. Love Zumba... Although I have been in the Accounting field for

14 years I would like to broaden my experience into another field where I can utilize my interests and talents to

full capacity. I'm very organized, have high energy and have a lot to offer given the chance. I enjoy reading

(real books), poetry writing, crocheting, baking. I am recently married (12/12/12) and my husband and I enjoy

catering and events for friends and family, when we can. Down time? I love to laugh - and I'm told mine is

unique!

Page3

Leslie Artegiani

Administrative Assistant at Deloitte

***********@*******.***

Contact Leslie on LinkedIn

Page4

Contact this candidate