Customer Service Security Guard

G. GBAYOU GARMONDE H JR.

***** * ******** **, *** – F240, Portland, OR 97233

Ph: 503-***-**** ~ *.*******@*****.***

J OB OBJECT I V E

Seeking a part-time or full time position as a retail sale associate

H I G H L IG H TS OF QUAL I F ICAT IONS

Highly motivated, goal-oriented, punctual person who is honest, reliable and responsible

Fast-learner, responsible problem solver, patient, good listening and communication skills

Honest with high level of integrity and ethics

E D UCAT IO N

Clark College, Vancouver, Washington 09/07 to present

Transfer Degree Program – Criminal Justice

Monrovia College, Monrovia, Liberia 09/03 to 07/07

H igh School Completion and Art & Craft

RELEVANT SK I L LS AND EXPER I E NCE

F ront Desk Reception

Greet customers who come into the store

Assist customers in determining purpose of their visit, and referring them to the right staff

member and products

Assisted customers by phone/e-mail and made appointments for specific departments/staff

Knowledge of store’s departments/products in order to assist customers promptly

Assist with General Office needs: Skills include typing, filing, and copying

Experience with answering busy multiple phone lines

Customer Service Skills

Excellent customer service skills utilizing strong interpersonal and communication skills

Experienced with diffusing negative situations and the ability to problem solve/trouble shoot

Ability to act as first contact with customers/employees having questions or concerns

Computer Skills

Experience with Windows 97, 2000, XP and Vista, Windows 7 and 8 – Programs include Word,

Excel, Power point, Spread sheet, Photo impression

Experience with use of Internet and E-mail services

Electronics t rouble shooting

E M P LOY M EN T H IS TORY

U .S. Securi ty Associates 11/2012 to

P resent

Security Guard

Concepts in Community L iving 08/2011 to

08/2012

Caregiver

Bethesda Lutheran Communities 10/2010 to

05/2011

DSP

Securi tas Security Services 01/2009 to

04/2010

Security Guard

Velocity Express 10/2007 to

03/2010

Warehouse worker/Production

Ni ke, Beaverton, Oregon 11/2007 to 08/2008

Sales Associate/Customer Service

Lonestar Cell Communications 07/2005 to 08/2007

Customer Care and Trouble shooting

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