Customer Service Sales

Melanie Clark

**** ******* #***

Houston, TX **003

Phone: 832-***-****

Cell: 832-***-****

E-Mail: ************@**********.***

Professional Summary

strong>Dependable Barista with cashiering and customer service background. Trained in proper food and drink preparation, as well as safe food handling procedures.</strong> Skills Exceptional customer service Cash handling Thrives under pressure Effective multi-tasker

Work History

April 2008 to May 2013

Hyatt Regency 5

Food Server

Hyatt Regency 1200 Louisiana Houston TX 77002 I performed multiple tasks such as stocking,cash handling,ordertaking and making coffee drinks.Conducted product inventory.Thoroughly cleaned and sanitized work area including mopping and sweeping,washing utensils and dismanting and cleaning machinery.

Continually provided exceptional service to customers by being friendly, knowledgeable and accommodating.

July 2004 to April 2007

Aramark 5

Lead Cashier

Aramark 1001 Avenida De Las Americas Houston TX 77010 Set up bar for operation, obtained cash bank and stocked the service bar.

Displayed friendly, outgoing and energetic behavior to create a warm, fun atmosphere for guests.

Prepared hot and cold beverages to the highest standard while providing guests with legendary customer service.

Carefully followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.

Conducted product inventory.

April 2003 to January 2004

Houston Allied Health Careers 5

Receptionist

I maintained new student enrollment forms,organized new student tours.Processed accounts receivable and accounts payable.

August 2002 to December 2004

Contemporary Service Corporation 5

Event Staff

Completed all point of sale opening and closing procedures, including counting the contents of the cash register.

.Directected guest to seating area.

Handled all customer relations issues in a gracious manner and in accordance with company policies.

September 2000 to August 2001

Lord and Taylor HOUSTON Tx 77056

Sales Associate

Processed cash and credit payments rapidly and accurately.

Greeted customers in a timely fashion, while quickly determining their needs.

Welcomed customers into the store and helped them locate items.

Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.

Followed merchandising guidelines to present visually appealing displays.

August 1999 to July 2000

Staffmark Houston, TX

Receptionist

Adeptly managed a multi-line phone system and pleasantly greeted all patients.

Prepared patient charts accurately and neatly for the clinic.

Education

2002

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