Customer Service High School

Lynn Brown

**** ****** ***

Apartment T**

Bronx New York, 10467

Cell-347-***-****

House-718-***-****

December 2004 - Present Administrative Tech Assistant/Supervisor,

Center for Urban Community Services, New York, NY

Enter in the numbers for Vacancy and Information Update

Answer Phones

In charge of making sure the work gets done for the day,

which would include all filing getting done, as well as

applications getting entered by staff.

Making sure all mailing goes out to clients

Training staff in data entry, of the case management SPOA

and NY/NY applications. When coverage is needed at the

front making sure that support team staff helps out.

Input the NY/NY, SPOA and Case Management

application.

Making sure supplies were ordered

Supervision

February 2004 -August 2004 Data-Entry Specialist, Office Team, New

York, NY

Input information for all of The Housing

Resource Center at Center for Urban

Community Services (CUCS)

Filing, Making Copies, Answered Phones

October 2000-October 2003, Research Assistant, Entertainment on the

Move, Yonkers, NY

Assisted in start up of a new company

On line research in starting a small business

Telephone surveys

Marketing research

Inventory purchasing and updating

Review Books and Movies

April 1998-October 1999, Check Encoder, US Health Club, Yonkers, NY

Encoded Checks

Updated Data Entry Files

Collected payments by cash or checks

Deposited money transactions in bank

August 1989-May 1994, Customer Service Representative, Hertz Rent a

Car, White Plains, NY

Answered phones and provided assistance on rental rates

Processed rental agreement contracts

Delivered cars to customers

Received cash payments, checks or credit cards

September-2009-Present -The College of Westchester, White Plains, New York

Business Administration/Marketing

October-2013-October 2013- Technical Institute of America, New York

Certificate- October 2013

One day training course in Excel and QuickBooks

September2003-December 2003 Career Resource Center, New York

Certificate-December 2003

Intensive 420- Hours Medical Assistant and Medical Billing program

July 2003- September 2003 Borough of Manhattan Community College, New York

Job Readiness Skills Training, Computers Skills Training, (Certificate-

August2003)

September 1983-June 1986 John F Kennedy High School, New York

October 2004 -Long Beach High School- High School Diploma

Skills- Microsoft Word, Excel, QuickBooks and Internet, Knowledge of

PowerPoint

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