Customer Service Assistant

CHRISTOPHER MICHAEL ECKERSON

**** * ***** ******

Phoenix Arizona 85020

480-***-****

PERSONAL PROFILE

Military. Administrative Assistant. Supervisor. Team Member. Team

Leader. Teacher. Mentor. Operations. Communications. Emergency

Response. Management Watch Chief. Security Clearance. Networking.

Counselor. Assistant Superintendent. Troubleshooter. Office Assistant.

Customer Service. Personal Security Detail. Researcher. Data Entry.

Type 70 wpm. Computer Proficient: Microsoft Word, Power Point, Excel,

Access, Document Formatting, Microsoft Outlook, Adobe Acrobat, Joint

Information Exchange Environment, Galaxy. Multi-Lingual: English,

French, Pashto. Interpreter. Convoy Operations Leadership. Motivator.

Reliable. Duty. Integrity.

EXPERTISE SUMMARY

. 10+ years proficiency in use of Microsoft software programs.

. 10+ years experience in data entry programs.

. 6+ years of training experience in a wide range of programs and in

standard operating procedures.

. 6years military experience, Operations, Watch Chief, Supervisor,

Communications.

. 3 years experience with the State of Arizona Emergency and Military

Affairs.

. 6 years communication experience in secured and unsecured communication

methods.

. Experience in troubleshooting and accountability of land

developments.

. Commander of vehicle in hazardous conditions.

. First-Line Supervisor of Multi-National forces during security

missions and in operations concerning the detection of explosive

materials.

. Leader during Indirect Fire Missions.

. Developed, analyzed and edited reports, projects, communication

checks, computer programs.

. Mentor and motivator to subordinates to accomplish tasks.

. Supervisor of Operation Center in compliance with policies and

procedures, and assisted in new employee training

. Educational Advisor in High School and Post- Secondary matters.

. Maintained Personnel folders, updated financial, educational of

prospective and current students.

. Interpreter during village medical operations and mediated between

Head Medical Officers and Local Nationals.

PROFESSIONAL EXPERIENCE

. Teacher/Mentor, Desert-Heights Academy, Phoenix AZ

. Teacher/Mentor, George Gervin Preparatory Academy, Phoenix, AZ 2012-

2013

. Teacher/Mentor, Leading Edge Academy, Gilbert AZ 2011-2012

. Enrollment Counselor, Anthem Online College, Phoenix AZ 2011

. Watch Chief, Arizona Joint Security and Operations Center, Phoenix,

AZ 2006- 2008,2009

. Teacher/Mentor, Magma Ranch K-8 Math and Social Studies 7-8th

Grade, Florence AZ 2008

. Teacher/Mentor, Eagles Aerie School, Multiple Subjects 6-12th Grade

Gilbert, AZ 2005-2006

. Assistant Superintendent, VIP Homes, Gilbert, AZ 2004-2005

. Office Assistant, Norwich University, Northfield, VT 2000-2004

EDUCATION

. Graduate of Norwich University, Bachelors of Art in International

Studies, minor in French;

. Masters Degree in secondary education in progress

. Formal Training in Information Technology; Microsoft Office

programs; Networking applications; Data Entry programs; emergency

communication response

. Federal Emergency Management Agency certification 100,200,700,800

level courses.

Contact this candidate