Customer Service Sales

Rudy Williams

Education History

George Mason University (GMU) (Fairfax, VA)

Major: Government & International Politics GPA: 3.2/4.00 Graduated: May 2013

Study Abroad (Granada, Spain)

Studied Spanish for the month of June 2011

Skills Summary

* Self Starter

* Master Scheduler/Organizer

* Proficient in using General Office Skills

* Quick Learner

* Hardworking, very helpful, and people friendly

Work Experience

Crystal Stairs December 2013-Present

* Data Entry Specialist (Temp)

* Effectively communicate inquiry and complaint calls with program specialist, supervisors, and coordinators via MS Outlook. Assist in file maintenance, copying of files, data entry, and mailed documents.

Apex Aquistions

* Account Executive Summer 2013

* Manage sales and marketing campaigns for AT&T

* Make presentations to potential clients

* Focus on customer acquisition and retention for AT&T

* Met directly with these customers, and through face to face, relationship oriented sales, able to consult their business needs while increasing the client’s customer base.

The Raben Group, Washington D.C. Fall of 2012

* Intern

* Work directly with staff conducting policy and coalition research.

* Track pertinent legislation.

* Work with staff to help plan and implement congressional, coalition and press events. Perform a range of administrative support duties, including data entry, as required.

* Also, opportunities to shadow various clients of interest should arise, once interns sharpen their skills and political acumen.

* Worked with organizations such as the National Urban league, National Hispanic Leadership Agenda, and the National Council on Crime and Delinquency

George Mason University, Fairfax, Va. Spring 2011 to Spring 2013

* George Mason University Recreational Center Event Supervisor

* Managed Events, including setting up and breaking down of activities

* Supervised patrons and event staff

* Coordinate with teams and organizations for field time and space

* Recreational Center Customer Service Assistant

* Provides assistance to students, faculty, and members through membership enrollment, program registration and sales.

* Interact and provide information/instructions regarding the recreational facility for over 200 students and faculty members on a daily basis (3 days/week)

* Process enrollment applications and secure financial payments

* Register clients for recreational classes (non college credit courses)

* Distribute parking passes and collect financial payments

City of Fairfax, Fairfax, Va. Fall 2010

* Office of Electoral Board and General Registrar Intern

* Assisted with processing voter registration applications

* Assisted with mail and in-person absentee ballot applications

* Filed processed Absentee & Voter Registration Applications

* Assisted with testing and verifying proprietary election systems

* Assisted with voting security issues

* Proof read technical instructions used in training Officers of Election

* Assisted in training Officers of Election

Extracurricular Activities

Phi Alpha Delta, Pre-Law fraternity

George Mason University – Fairfax, VA

* Created, organized, and managed two of George Mason University’s 16 collegiate Intramural football team & basketball team – From 2010 to present

Activities included, but not limited to: Recruit Players, Schedule Practices, Coach and Design Plays

Hands on Atlanta Non Profit Organization in Atlanta, GA

* Participated in Park Restoration Activities with the “Hands on Atlanta” Non Profit Organization – From 2006 to 2009

G.E.N.T. Men

* An organization on campus that encourages young men in high school and in the community to go to college and be a fine examples for the next generation

References

* Ellie Collinson, Raben Group- (P): 202-***-**** (E): **********@**********.***

* Chris Topping, George Mason Recreation- (P): 703-***-**** (E): ********@***.***

* Lee Ann Houston, George Mason Recreation- (P): 571-***-**** (E): ********@***.***

Home Address: 2106 Harriman Ln Redondo Beach, CA 90278 Phone 404-***-**** e-Mail: **************@*****.***

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