MAGDALENA BORON
** ******** ****** ( Home: +**.210-***-****
GR 111 43 ( Mobile: +30.693-***-****
Ano Patissia, Athens ( E-mail:
*****.*********@*****.***
Personal Data:
Date of Birth: 18/07/83 ( Nationality: Polish ( Place of Birth: Ryman w,
Poland ( Place of Residence: Athens, Greece ( Marital status: Single
Wholesales Sales Representative
Areas of expertise & interest:
Wholesales Sector ( Customer and After Sales Service
E
Brief Profile
xcellent communication skills in English, Polish and Greek. Devise good
promotional plans and marketing strategies to establish a strong customer
base and to effectively develop new prospects in the fashion industry.
Broad knowledge about current fashion trends along with strong marketing
and negotiation skills . Very well-rounded, adaptable, and flexible. After
sales service expertise and high-quality in cultivating customers'
relations to secure on-going business and expansion.
Strengths include:
. Excellent Communication Skills
. Customer Relationship Management
. Organizational and Methodical
. Cooperation and Team Work
. Negotiation and Persuasion
. Change and Crisis Management
Sales & Customer Relations Experience
SHOP & TRADE S.A. ( Exclusive Distributor for Garments in Greece ( Athens
Jun 2009-present
Wholesales Sales Representative
(Current occupation)
Reports to : Sales Supervisor, Sales Department
Client portfolio : High-end retail customers, women's clothing,
designers collections
Product portfolio : Nolita, Sita Murt, Lju Jo (100 brands in
total)
( Travel to and visit with prospective buyers and current clients in
Greece.
( Solicit orders and repeating orders
( Advise clients on methods to increase sales, suggest how and where
merchandise should be displayed.
( Resolve any problems or complaints with the merchandise and address
product related issues.
( Responsible for sampling and presentation of collections to clients.
( Provide full pre sales and after sales service to clients.
( Frequent contact with abroad to ensure product standards and control.
Contributions: Obtained new accounts and enlarged client base by
developing excellent customer relations.
SHOP & TRADE S.A. ( Exclusive Distributor for Garments in Greece ( Athens
Oct 2007-May 2009
Sales administrative Coordinator
Reports to : Group Manager, Key Account Fashion Department
Overview : Sales Team Support, After Sales Service, International
Partners and Suppliers contacts
( Provide full administrative support to manager and direct reports.
( Support a sales team that consists of twenty sales people.
( Handle all internal and external sales department communication as well
as communication abroad.
( Provide a focal point for general sales questions from sales personnel,
customers and distributors.
( Coordinate all staff travel arrangements (itineraries, accommodation,
expenses, transportation).
( Provide sales teams with off-site support during out-of-office meetings.
( Participate actively in product pricing procedure, new collection price
lists and portfolios.
( Arrange showings to customers when the sample garment line is ready.
( Introduced seventeen sales associates to computer system, processes,
internal communication and hierarchy of the company.
( Maintain prospect and customer information to ensure accuracy (Crystal
Reports customized computer program).
( Reception desk responsibilities: welcome customers, answer phone, fax,
and email distribution and inquiries.
( Process routine customer inquiries and standard correspondence on
complaints, deliveries, terms, order changes and service.
( Reception of customers and in charge of the functioning of the Show Room.
Active participation in the sampling process.
( Coordinate and follow up the signing of commercial contracts.
( Handle orders and communication with suppliers and partners abroad.
( Participated in international shows: Rare Fashion Show 2008 in Tombolo
and Bread & Butter Tradeshow 2008 in Barcelona.
Contributions: Support sales team to increase market share by providing
excellent sales coordination. Contributes to smooth day-to-day operation
and management of all customer accounts improving the overall efficiency of
sales office.
Education
Phd Cand., Dissertation: The Europeanization as factor of resolving
disputes in W. Balkans enrolled: 2008
National and Kapodistrian University of Athens - Department of Political
Sciences
MA in Southeast European Studies, Thesis: The name dispute between Greece
and FYROM awarded: 2007
National and Kapodistrian University of Athens - Department of Political
Sciences
Academic Achievement: Received master with excellent academic standing
BA in Political Sciences and Public Administration awarded: 2006
National and Kapodistrian University of Athens - Department of
International & European Studies
Exchange Program:
Erasmus Exchange Program : Justus Liebig University Giessen
Winter Semester 2005
Seminars:
Various seminars organized by the National and Kapodistrian University of
Athens, the Hellenic Ministry of Foreign Affairs, the Hellenic American
Union, the Mediterranean College, the Hellenic Center of European Studies
and the Institute of European Integration & Policy, the Benaki Museum and
other organizations.
Additional Information
Languages
Polish : Fluent written and oral communication skills (native)
Greek : Fluent written and oral communication skills (native)
English : Excellent written and oral communication skills
- Proficiency of Cambridge holder
- University studies for a Master in English
- Seminar in 'Translation - English Greek conversation',
Foreign Language Centre of the National and
Kapodistrian University of Athens.
German : Satisfactory written and oral communication skills
- Exchange student in German university
- Two years German language class, Foreign Language
Centre of the National and Kapodistrian University of
Athens.
Chinese : Basic knowledge
- Two years Chinese language class, Foreign Language
Centre of the National and Kapodistrian University of
Athens.
Computer Skills
Proficient User of : MS Office (Word, Excel, PowerPoint) ( Internet
( Outlook ( Singular ( Adapta ( Footsteps (
Business Intelligence
Scholarships
Scholarship for exchange program in Germany during bachelor studies by the
Greek State Scholarships Foundation.
Driving License
Valid driving license and sufficient driving experience.
Volunteer Work and Interests
Volunteer : Tutor Polish immigrants in the Greek language.
Interests : Classical Music (Piano, Phonetics), Dance, Martial Arts
(Karate), Greek and Slavic Literature.