Customer Service Representative

Summary Dedicated, dependable, and responsible, hard-working, highly

trustworthy, and ethical

Confident in interactions with individuals at all levels,

detail-oriented, and resourceful

Education High School Equivalency Diploma, 2012

Messick Adult Center, Memphis, TN

Employment Deli Clerk/Store Associate, Ballingers, Cordova, TN, 2012-2013

Warehouse Associate, Penn Plax Inc., Memphis, TN, 2011-2012

Customer Service Representative, Braun Research, Memphis, TN,

2011

Cashier/Store Associate, Mapco Express, Memphis, TN, 2010-2011

Experience Warehouse and Logistics

-Pulls and stages orders for shipments

-Examine and inspect stock items for wear or defects

-Keeps area safe, clean, and organized

-Unload items to be stocked in warehouses and/or storage yards

-Package and stock finished goods items

Customer Service

-Greet customers entering establishment

-Commitment to customer satisfaction

-Ability to communicate clearly and professionally

-Pleasant, patient, and friendly attitude

-Able to handle complaints and unpleasant customers

-Ensure that issues are resolved both promptly and thoroughly

-Provide quality service and support in a variety of areas

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