QA & Testing

SATHISHKUMAR SANKARAN

PROFESSIONAL PROFILE

Post Graduate in Master of Financial Management (MFM) with total of 11

years experience in Cards domain. Have hands on experience in testing

Credit Cards applications on Mainframe environment and various Web

applications. Have experience in leading test team through planning,

execution and project closure. Around 3 years of end user experience in

Credit cards operations for banking organization.

Having Client exposure (Onsite) working at

. Army and Air Force Exchange Service (AAFES) Texas, USA for 18 Months

. First Data International Maitland, Florida, USA for 6 months

. First Data International Basildon, UK for 12 months

AREAS OF EXPERTISE

V Extensive knowledge on VisionPLUS Product (Credit Cards)

V Hands of experience on most of the management activities from Project

Initiation through closure

V Handled Business requirement walkthrough meetings

V Analysis of functional specifications for identifying gaps against

requirements

V Offshore team and Client co-ordination

V Identification of Test Scope, Effort Estimation & Test Strategy

Preparation

V Preparation of Test ware - Test Scenarios, Test Scripts, Traceability

Matrix, Test Data and Batch Plan

V Test Execution - Manual testing of Mainframe (VisionPLUS) & Web based

applications

V Execution Tracking and Status reporting using different trackers and

metrics

V Defect Management through Quality Center

V Closure Presentation and Test Results Walkthrough

TECHNICAL SKILLS

Operating System: Windows

Testing Tools: HP Quality Center

Project Management Tools: Clarity

Bug Tracking Tools: Quality Center, Bugzilla

Applications: Web, VisionPLUS, Barnes Tools and CPMS

Mainframe: TSO and File-Aid

FUNCTIONAL SKILLS

Management and Leadership Skills: Project Test Lead, Onsite Test Lead,

Onsite Coordinator

& Business Analyst

End User Experience: Worked for banking operations

Domain Expertise: Good Knowledge on Credit card life

cycle

PROJECTS HANDLED IN TATA CONSULTANCY SERVICES

Project: CITI Manager - Commercial Cards

Client: CITI Bank US

Role: Project Management Office (PMO) - UAT Testing

Duration: Sep 12- Till Date

Environment: Web Application, Quality Center

Project Description:

CITI Manager is one of the front end web applications for CITI Bank

Commercial Cards. New functionalities and enhancements will be implemented

during Major and Maintenance releases.

Responsibilities:

. To interact with Stakeholders, Business on a daily basis and getting the

testing requirement for all the UAT releases.

. Share the business requirements with testing teams across all region

. Coordinating with BA team, Develpement team, Testing teams (SIT and UAT)

and production support team for testing deliverables and production

implementation

. Initiate daily status call with all the respective teams across region

during UAT test execution

. Provide the status updates to stakeholders and sponsors on a

daily/Weekly basis

Project: VIP R2 Program - Western Europe Region

Client: Barclays

Role: QA Lead

Duration: June 12- Aug 12

Environment: VisionPLUS and Quality Center

Project Description:

Barclays Western Europe have migrated their Barclaycard (Prime) and Citi

(ECS PLUS) portfolios to VisionPLUS platform. Portugal and Italy

portfolios are part of this Conversion programme. Migration of the

portofolio's was phased out by initially migrating existing portfolio

followed by ex-Citi

Responsibilities:

. Lead the VisionPLUS QA stream on requirements for Business user

acceptance testing and closely worked with business on the Signoff of

testing scope and scripts

. Provided daily statistics on UAT progress to the business to track

signoff progress

PROJECTS HANDLED IN CAPGEMINI FIN SVCS

Project: VisionPLUS 8.34 Migration

Client: US Army & Air force Exchange Service (AAFES)

Role: Project Test Lead and Onsite Co-Ordinator

Location: Capgemini US - Dallas TX

Duration: Nov 2010 to Jan 2012

Environment: VisonPLUS, Mainframe and VWI (Vision Web Interface) Web

application

Project Description:

Army Air Force Exchange Services (AAFES) issues its own private label

cards. Currently these products are issued / processed by AAFES on

VisionPLUS 2.57 platform. AAFES has undertaken a project to upgrade its

card processing platform from VisionPLUS 2.57 to VisionPLUS 8.34.

Responsibilities:

. Preparation of Testing Strategy and walkthrough with Business

stakeholders

. Estimation of efforts & resources as per project schedule

. Allocation of tasks to offshore team members and coordination for project

deliverables

. Focus on the deliverables and its quality

. Manage the entire testing phase (Initiation, Planning, Execution and

Project Closure)

. Coordination of Test deliverables with Client BA's & Project Managers (

Test scenarios, Test scripts)

. Test deliverables walkthrough with Client

. Escalating any project related issues to Project managers and Clients

. Tracking Test Execution and Defect metrics

. Daily/Weekly Defect management meeting

. Weekly Status Reporting to stakeholders

. Project Closure and Signoff

Accomplishments:

. Have been instrumental in modelling various metrics documents and

process establishments.

. Have been actively involved in the project management activities right

from the initiation of the project.

. Have involved in the successful planning and completion of the

transition for various applications used.

Project: VisionPLUS 8.34 Migration

Client: US Army & Air force Exchange Service (AAFES)

Role: Onsite Business Analyst

Location: Capgemini US - Dallas TX

Duration: July 2010 to Oct 2010

Environment: VisionPLUS (Mainframes)

Responsibilities:

. Requirements gathering - Business meetings and requirements walkthrough

. Attending Business Requirements walkthrough meetings.

. Attending Functional Specifications Document (FSD) walkthrough and Query

Resolution

. Analysis of functional specifications for gaps against requirements

Project: First Vision Technology Program (FVTP) - EZ-Pass

Client: First Data Corporation, US

Role: Onsite Business Analyst

Location: Capgemini US - Orlando (FL)

Duration: Feb 2010 to Jun 2010

Environment: First Vision, Web application

Project Description:

The EZ-PASS Work Stream facilitates client boarding onto VisionPLUS and

eventually the FirstVision Technology Project (FVTP) platform. EZ-PASS

built out as a client-facing user-interface that will centralize,

track, and report all of the processes required to support product

launches, start-ups, and the conversion of accounts onto the VisionPLUS

and FVTP systems.

Responsibilities:

. Involved in all the User Story Discussion with Clients and preparing the

User story documents.

. Involved in many usability meetings and discuss with the Technical team

on daily basis.

. Coordinating with offshore BA team through to get the project

deliverables on time.

. New defects were reviewed and raised after every deployment is completed

Project: FVTP - Core Services & Surround Integration

Client: First Data Corporation, US

Role: Offshore Test Lead

Location: Capgemini India - Chennai

Duration: July 2009 to Feb 2010

Environment: First Vision, Oracle Database, Web application

Project Description:

First Vision Technology Program was initiated to migrate the mainframe

centric credit cards processing application VisionPLUS to a Java / web-

based platform. The development was first done for pre-paid cards. Agile

testing methodology (Scrum) was followed in the project where the tasks

would be received from the client in sprints with frequent and dynamic

revision of requirements

Responsibilities:

. Test Plan Delivery and Signoff tracking

. Estimation of efforts & resources as per project schedule

. Single Point of contact for CS and SI Stream in the project.

. Allocation of work to the team, provide daily update and weekly status

to Onsite team.

. Analyzing the issues identified by the team to raise it as a defect in

QC.

. Tracking the defects to closure.

. Preparation of monthly Metrics

Project: Release Minor Install 2 - FDI

Client: First Data Corporation, UK

Role: Offshore Test Lead

Location: Capgemini India - Chennai

Duration: March 2009 - June 2009

Environment: Surround Systems, VisionPLUS, Test Director, TSO

Project Description:

Minor Installs are focused on accommodating the client functionalities

which cannot be fitted in line with the existing major releases of First

Data, which are planned for 4 times a year. Minor Install 2 is a code

install planned.

Responsibilities:

. Tracking of Test Execution Status and reporting to Onsite

. Also involved in Test Execution and Defect Management.

Project: FIRST DATA EMEA- Release 8.01 - Starlight, 8.02, 8.03 &

8.04

Client: First Data International, UK

Role: Test Analyst

Location: Capgemini UK - Basildon

Duration: Feb 08 - Feb 09

Environment: VisionPLUS, MQC, TSO, CardInk

Release 8.01 - Starlight - Project Release 8.01 was initiated when FDC

embarked on the First release of VisionPLUS system for year 2008. Release

8.01 was one of the biggest Releases in the history of First Data with one

of their major client Lloyds migrating to VisionPLUS from Equasion. This

required extensive regression testing for all Debit and Credit Card

products of FDC's major clients like SAMBA, Barclays Bank, Vanquis, Banco

Mais, NBK, Allied Bank, ABB, Alfalah and the Riyadh bank and system testing

for all Debit and Credit Card products of FDC's major client LTSB. The

regression testing involved testing of all base and custom functionalities

for all the products.

Release 8.02, 8.03 & 8.04 - On every release in a year, First data performs

testing for their client's portfolio which they hold. Both New enhancements

& Regression testing are performed in the release. Apart from the releases

there is off release Minor Installs that happen for adhoc client

requirements. This required regression testing for most of FDC's major

clients like SAMBA, NBK, Alfalah and the Riyadh bank for Surround Systems.

The impacted regression was carried out for the existing clients in the

same code base.

Responsibilities:

. Requirements gathering for Surround Systems which includes (Embossing,

Pin Mailer, Statements and Letters) related testing.

. Test scope signoff and delivery after internal and client reviews.

. Lead the Capgemini Surround testing team from Onsite and co-ordinated

with offshore team members for the smooth execution of the project.

. I was a key member of the Capgemini testing team formed for testing of

Surround functionalities since Day 1.

. Preparation of Test Plan documents in client specific template

. Preparation of Test Scripts based on approved Test Plan document

. Functional Testing for the customizations introduced for LTSB Debit and

Credit Cards are handled as a part of this project

. New defects found during the course of testing in Mercury Test Director,

following up with technical team and tracking to closure of defects

raised

. Handling of Test Management activities like uploading of Test Plans and

Test Results in Mercury Test Director

. Attending weekly calls with clients and reporting testing status to the

Business Team.

Project: Project BUCE, Release 7.03 & 7.03.01

Client: First Data International, UK

Role: Test Analyst

Location: Capgemini India - Chennai

Duration: Dec, 06 - Jan, 08

Environment: VisionPLUS, MQC, TSO

Project BUCE - Project BUCE was initiated when FDC embarked on upgrading

its existing VisionPLUS system (8.21) to Version 8.23 and 8.24. This

required extensive regression testing for all products of FDC's major

clients like SAMBA, Barclays Bank, Vanquis, Banco Mais and the Riyadh bank.

The regression testing involved testing of all base and custom

functionalities for all the products in V+ 8.23 and 8.24

Release 7.03 & 7.03.01 - MasterCard scheme compliance changes were tested

as part of this release for all the EMEA clients of FIRST DATA. This

required extensive regression testing for all products of FDC's major

clients like SAMBA, Barclays Bank, Vanquis, Banco Mais, NBK and the Riyadh

bank. The regression testing involved testing of all base and custom

functionalities for all the Debit and Credit Card products.

Responsibilities:

. Preparation of Test Strategy and Test Plan documents in client specific

template and Preparation of Test Scripts based on approved Test Plan

document

. Handled Account Boarding, Minimum Payment Due, Card Actions, Fees &

Taxes and Monetary Transaction File Functionalities.

. Retesting of the UAT region defects in SIT region on a high priority

basis.

. Finding defects and preparation of defect log for Test Lead review

. Handling of Test Management activities like uploading of Test Plans and

Test Results in Mercury Test Director

Project: Barclays - FDI

Client: First Data International, UK

Role: Test Analyst

Location: Capgemini India - Chennai

Duration: Sep 06- Nov 06

Environment: VisionPLUS

Project Description:

Barclays Bank (UK) is in the process of migrating their current

Equasion system to VisionPLUS 8.21. FDI who is the strategic vendor

for Barclays has taken up this project and has outsourced to Kanbay

for Development and Testing.

Responsibilities:

. Understanding the business requirement and functional specification

documents.

. Preparation of Test Plan documents in client specific template and

Preparation of Test Scripts based on approved Test Plan document.

PROJECTS HANDLED IN THINKSOFT GLOBAL SERVICES

Project: GE Russia

Client: GE

Role: Test Engineer

Duration: Nov 05- Sep 06

Environment: VisionPLUS, Postilion simulator, VTS (Visa Test System), MQC

Project Description:

VisionPLUS largely replaced the GEFEST system that was used in GEDB Russia.

Phase one established the VisionPLUS platform for new customer accounts

and implemented VisionPLUS to minimize the increase in customer account

volumes on GEFEST. Postilion was implemented as a front-end system for

both GEFEST and VisionPLUS/FAS. The five products tested in GE Russia

are Visa Instant Credit card, Visa Classic Credit card, Card Based

Sales Finance, Paper Based Sales Finance and Cash Loans.

Responsibilities:

. Understanding the business requirement and functional specification

documents.

. Preparation of Test Plan documents in client specific template and

Preparation of Test Scripts based on approved Test Plan document.

EXPERIENCE IN BANKING OPERATIONS

EMPLOYER: ADFC Pvt Ltd. (Subsidiary of HDFC BANK)

Role: Junior Processing Officer

Duration: Sep 02 - Oct 05

Environment: VisionPLUS

Role Highlights:

. Have Working knowledge in VisionPLUS in Handling Queries refered by

Customer Service regarding Dispatch,

. Cards Dispatch and holding Dispatch based on referals from Customer

Service, Blocking Cards and removal of Blocks, Updation of Dispatch

details, returned cards details and destroyed cards details,

verification and correction of cardholder mailing address and phone

number details based on referal from Customer Service.

TRAINING

Leadership Enhancement Action Program (LEAP) - A Capgemini program to

enhance leadership skills.

EDUCATION DETAILS

M.F.M (Master of Financial Management) from Pondicherry University,

Pondicherry, 2005

B.COM (Bachelor of Commerce) from Madras University, Chennai, 2002

PROFESSIONAL ORGANIZATIONS

Tata Consultancy Services, Chennai (June - 2012 - Till Date)

Capgemini India, private Ltd, Chennai (September - 2006 - May 2012)

Thinksoft Global Services Private Ltd, Chennai (November - 2005 - September

- 2006)

ADFC Private Ltd, Chennai (September 2002 - October 2005)

PERSONAL DETAILS

Date of Birth: 07th Nov 1979.

Residential Address : Flat No C16, Bhatia Gardens, No 55

Manapakkam Main Road,

Manapakkam, Chennai - 600125

Marital Status: Married

Passport No: G3500997

I hereby declare that all the information provided by me is factual and

correct to the best of my knowledge and belief

Sathishkumar Sankaran

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