DAVID LONG Cell: 817-***-****
**** ********** ** *********@*****.***
ARLINGTON, TX 76014
Work History:
BRIGHTPOINT .INC
REPAIR SUPERVISOR
September 2010- September 2013
• Production schedules, estimate worker hour requirements for completion of job assignment and assign duties;
establish or adjust work assignments to meet production schedules and forecasts
• Maintain awareness of daily production and quality goals; assist employees to attain individual and department
productivity and quality goals; initiate and suggest plans to motivate workers to achieve work goals
• Interpret process specifications and work orders to workers, implement changes to work instructions and
provide training to workers
• Inspect products to verify conformance to specifications and direct setup and adjustments of processes
• Review or maintain productivity and quality data for the department; promote quality ; identify and
communicate quality failures and train employees to prevent re-occurrences; improve process methods and quality
of product
• Suggested changes in working conditions and use of equipment to increase efficiency of department and work
crew; estimate, requisition, and inspect materials
• Interpreted company policies and procedures; enforce safety regulations and assure proper procedures are
followed by all workers; maintain time and attendance records; initiate progressive discipline where patterns of poor
performance are exhibited; resolve disputes, coach and encourage staff, promote a team environment
• Apply comprehensive, technical knowledge and experience to analyze and resolve complex work problems, or
assist workers in solving work problems
EF JOHNSON
RADIO TECHNICIAN
October 2006-September 2010
• Maintain daily production and quality goals
• Component level trouble-shooting using state of art test equipment
• Inspect products to verify conformance to specifications and direct setup and adjustments of processes
• Ensure all applicable technical and field services are implemented effectively
• Maintain productivity and quality; identify and communicate quality failures
• Used equipment to increase efficiency of work orders and inspect materials
• Apply comprehensive, technical knowledge and experience to analyze and resolve complex work problems
AFTERMARKET TECHNLOGY INC
TECHNICIAL SUPERVISOR
January 2004 – July 2006
• Acted as the primary point-of-contact for the client’s on-site management
• Increased emphasis on quality ;provided analysis for reporting and response to performance indices
• Inspect products to verify conformance to specifications and direct setup and adjustments of processes
• Ensure all applicable technical software and testing changes are implemented effectively
• Review or maintain productivity and quality data for the department; promote quality ; identify and
communicate quality failures and train employees to prevent re-occurrences; improve process methods and quality
of product
• Improve resource training, retention and deployment
• Suggested changes in working conditions and use of equipment to increase efficiency of department and work
crew; estimate, requisition, and inspect materials
COMMUNICATION TEST AND DESIGN
REPAIR MANAGER
August 2002-January 2004
• Maintenance of annual budgets
• Managed the design and delivery and continuous improvement of the New Hire Training programs
• Optimize all resources to meet or exceed production,quality,efficiency and customer satisfaction
• Inspect products to verify conformance to specifications and direct setup and adjustments of processes
• Directed specific training needs assessing to support the design,development and delivery of improvements
to corporate training programs
• Managed warehousing, fulfillment, and distribution functions
• Managed inventory forecasting and fulfillment programs
• Confer with other supervisors to coordinate activities of individual departments
• Apply comprehensive, technical knowledge and experience to analyze and resolve complex work problems, or
assist workers in solving work problems
NOKIA
TECHNICIAL SUPERVISOR
Oct 1994-July 2002
• Develop presentations and Conduct Continuous Improvement training for all levels of manufacturing
• Provide technical expertise and mentoring to support the plant’s Root Cause Analysis process
• Screen, Interview and present candidates
• Coordinate and facilitate the interview process
• Suggested changes in working conditions and use of equipment to increase efficiency of department and work
crew; estimate, requisition, and inspect materials
• Apply comprehensive, technical knowledge and experience to analyze and resolve complex work problems, or
assist workers in solving work problems
• Apply Lean/Six Sigma Tools to complete projects with annual savings
Skills and Certifications:
Design and troubleshooting DC and AC circuits
Extensive electronic component experience
Radio software and test equipment
Troubleshoot CDMA, TDMA, GSM and microwave systems.
Payroll applications
Lean training
Sap,Glovia and WMS inventory
Excel 1 & 2
Education:
Associates Engineering Technology ITT TECH
62 semester hours T.C.C Business
Leadership 101/lean training
Excel 1 &2
U.S.Army NCO academy
Six S Training