Customer Service Assistant

S tacy R. Inzunza

*** ******* ***

San Bernardino, CA 92411

************@*****.***

Cellular 909-***-****

Message 909-***-****

OBJECTIVE:

To obtain a position with advancement opportunities where my experience, education, skills and

abilities can be utilized for a permanent position that allows my personal records and achievements to

grow within the company.

SUMMAR Y OF SKILL S & QU ALIFICATIONS:

Dependable, excellent customer service, effective written, verbal, and interpersonal communication

skills, strong decision making, listening and negotiating skills. I received my CPR/BLS & First Aid

Certification. I am very adaptable, and also Fluent in Spanish. Certificate Phlebotomy 88 hours

(48 of theory, 40 hours of clinical) training in the study and obtaining of blood specimens for the

purpose of testing and analysis. Requirements for completion include 50 venipunctures and 10

capillaries. Completion allows the individual to sit for the California State License exam and the

National Phlebotomy Certification (NCCT) examinations.

EMPLOYMENT HISTOR Y :

United Famliy Care

August 2013/still curently working there Phlebotomist

Was working in an outpatient lab .would draw patients (children,adults,& elderly)for the test written

on the lab slip.would report lab results to the doctors.

Of f ice Works

January 2013/March 2013 Phlebotomist

Was working in an outpatient lab .would draw patients for the test written on the lab slip.

Octaphar ma Plasma Inc.

July 2011 September 2012 Phlebotomist

As a Phlebotomist I would set up the plasma machine and perform vinea punctures on the donors so

they can could give their plasma donations.

Arrowhead Community Hospital

December 2010/July 2011 Lab Clerk/Phlebotomist

Lab clerk answer phones register patients and add on specimen use Meditech.

Community Action Partnership of San Bernardino County

August 2010 / October 2010 Scheduler

Scheduled, entered comments answered and placed calls to customers waiting for weatherization.

Pathway, Inc

November 2007 / February 2009 Caregiver/Personal Assistant

I helped clients with their daily scheduled errands. Made all their personal and medical appointments,

and drove them as well. Made daily reports on all our activities and handed in monthly updated

progress reports on my consumers.

EDUCATION :

Mission Career College

State Licensed Phlebotomist: Lic. #46778

REFEREN CES :

Available Upon Request

Contact this candidate