Customer Service Administrative Assistant

Jaspreet Kaur ***-*** Shillington Cres. • Saskatoon, SK S7M3Z9 • 306-***-**** Email: ***.*****@*****.***, ***.*********@*******.*** OBJECTIVE Accurate, thorough, and persistent individual with objective to bring exceptional communication, secretarial, and problem solving skills to bring a positive change in the existing office procedures. KEY QUALIFICATIONS • Over 6 months varied and increasingly responsible secretarial experience. • Highly skilled in greeting customers and answering phone calls. • Proven ability to handle multiple, competing priorities in an effective manner. • Thorough knowledge of written English; grammar, spelling, vocabulary and punctuation. SPECIAL SKILLS ● Customer service ● Record maintenance ● Transcribing dictation ● Letter drafting ● Event coordination ● Staff training ● Mail handling ● Travel logistics ● Confidentiality ● Multicultural interaction ● Office procedures ● Supplies management TECHNICAL EXPERTISE • Office Equipment: Fax machines, photocopiers, videoconferencing, and general office equipment • Computer: Spreadsheet, word processing, database management, good typing skills • MS Office: Word, Excel and PowerPoint PROFESSIONAL EXPERIENCE Texla Fabrics July 2010 – Nov 2013 Administrative Assistant • Prepare, record, check over and proofread correspondence, invoices, presentations, brochures, publications, reports and relevant material • Record and prepare minutes of meetings • Organize travel schedules and book reservations • Determine and launch office procedures • Open and distribute incoming regular and electronic mail and other material and co-ordinate the flow of information internally and with other departments and organizations • Set up and uphold manual and automated information filing systems • Order workplace supplies and maintain record • Schedule and verify appointments and meetings of managers

Guru Nanak Properties Apr 2008 – July 2010

Junior Clerk / Receptionist • Answered telephone and electronic enquiries and forwarded telephone calls and messages to appropriate person • Greeted visitors, determine nature of dealing and send visitors to correct person • Compiled data, statistics and supplementary information to maintain research activities EDUCATION Bachelors in Physics 2005-2008