Customer Service Data Entry
Resume:
Yvonne Niedermeyer
Willowick, Ohio 44095
************@***.***
OBJECTIVE
An administrative position using my extensive computer and clerical skills to provide an
excellent addition to the office staff.
SUMMARY OF QUALIFICATIONS
•Proficient in using general office equipment including: Fax machines, phones, copy
machines, mail machines.
•Scheduling appoints and calls
•Customer Service
•Proficient in using computers and software including: Excel, Word, Outlook and internet,
also any kind of computer job related software.
•WPM 65
•KPH 11,000
•Excellent interpersonal skills
RELATED WORK EXPERIENCE
CyberSearch Ltd. 03/2013 11/2013
Enrollment specialist/Data Entry/Customer Service
• Data Entry of members information in to the company different systems
• Verify some members physical house addresses by calling the members and
then putting data into their computer systems
• Calling members on the phone
• Solving issues with members information when systems don’t match their
Information
Updating information received from the member to send electronical
•
transmissions to CMS to update the members information with medicare
Employ Temps – Medina 10/2012 – 01/2013
Data Entry Operator
Entered data from clients tax information off their tax forms, RITA tax
•
forms and W2 information and put into RITAS data base to have auditors
process the tax claims
Everstaff – Strongsville 7/2011 – 12/2011
Data Entry Operator
Entered customer information into a database for rebates or special
•
promotion offers from different products from companies.
MARS Employment Mayfield, OH 01/2011 –
12/2011
Data Entry Operator
•Reviewed class surveys from job seminar and entered them into Survey Monkey
for clients review on seminar
Alliance Staffing Solutions Independence, OH 2005 2011
Hazzard Claim Specialist
•Reviewed photos and information on foreclosed homes and forwarded information
to banks for their review of the homes for repairs and sales of property
CSR Operations
•Customer service to senior citizens to review and enroll into Medicare program.
Supplied customer care on information of payment for medical and drug
payments
Record Acquisition Support
•Review consumers information and medical records to see if they qualified to
proceed to court hearings in a medical lawsuit
Medical Secretary
•Daily routine to help maintain the medical/doctors front office staff. Checked in
patients for the appointment and scheduled follow up, pulled medical records
for days appointments.
WellPoint/Qual Choice Mayfield, OH 2006 2007
Insurance Processing
•Processed medical claims in timely manner for insurance companies to receive
payment on medical treatment for patients.
Various Temporary Companies Cleveland, OH 2000 2005
Data Entry Operator
•Used proficient computer knowledge to enter client information into their
databases.
Tri Delta Industries Mentor, OH 1992 1999
Assembler
•Daily Factory assembly of air switch controllers
OTHER WORK EXPERIENCE
Mentor Mall Mentor, OH 2008 Present
Cashier/Customer Service
•Seasonal Work : Customer Service/Cashier of taking customers money and
helping the children on and off the Christmas/Easter holiday train
Convenient Food Mart Eastlake, OH 1999 2000
Cashier/Customer Service
•Daily routine of working in local store
EDUCATION
Cleveland Institute of Dental and Medical Assistants Mentor, OH
Medical Secretary Certificate
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