Customer Service Manager
Resume:
Eileen Reeves
Las Vegas, NV 89131
Professional Objective:
Position requiring ability to provide effective support to a practitioner
or hospital, where experience and overall qualifications may be fully
utilized.
Experience: Patient Account Representative
Grays Harbor Community Hospital
1006 N H Street
Aberdeen, WA 98520
360-***-**** June 2008 to July 26, 2013
Experience: Front Office/Financial Manager
James Telloian, D.D.S.
1930 Black Lake Blvd. SW
Olympia, WA 98512 January 2007 to April 2008
Experience: Front Office/Scheduling Co coordinator
James Telloian, D.D.S.
1930 Black Lake Blvd. SW
Olympia, WA 98512 March 2001 to January 2007
Experience: Back Office/Chairside Assistant
James Telloian, D.D.S.
344 H Cleveland Ave.
Tumwater, WA 98501 May 1999 to March 2001
Experience: Front Office
Cigna Dental of Arizona
2330 N. Alma School Rd., Ste. 108
Chandler, AZ 85224 August 1998 to March 1999
Eileen Reeves
Experience: Front Office
Stephen A. Judd, D.M.D.
2950 N. Dobson, Ste. 18
Chandler, AZ 85224 February 1998 to July of 1998
Experience: Back Office/Chairside Assistant
John J. Mc Dougall, D.D.S.
2150 E. Brown Road, Ste. 4
Mesa, AZ 85213 August 1997 to February 1998
Experience: Front Office/Financial Manager
Kramer & Roda Ltd.
7054 E. Cochise, Ste. B 115
Scottsdale, AZ 85253 October 1995 to July 1997
Experience: Front Office/Financial Manger
Gregg M. Lane, D. M. D.
23111 Ventura Boulevard, Ste. 203
Woodland Hills, CA 91364 July 1994 to October 1995
Experience: RDA Chairside Assistant / Front Office 1 day / wk
Nick C. Luizzi, D.D.S.
16133 Ventura Boulevard, Ste. 1100
Encino, CA 91436 July 1992 to July 1994
Experience: RDA Chairside Assistant
Douglas L. Andersen D.D.S.
250 Lombard Street, Ste. 7
Thousand Oaks, CA 91360 October 1991 to July 1992
Experience: RDA Chairside Assistant / Insurance Manager
David F. James, D.D.S.
1964 Westwood Boulevard, Ste. 340
Los Angeles, CA 90025 July 1983 to July 1991
Eileen Reeves
Duties:
Data Entry Financial Arrangements
Accounts Receivable Insurance Inquiries
Insurance Billing/Electronic Claims Patient Scheduling
Patient Billing Ordering of Supplies
RDA Duties Sealants
Coronal Polishing Sterilization
Assisted in Implant Surgery Customer Service
Patient Disputes Financial Aid
Scanning Treatment Plan Presentation
Gathering and recording of Medicare reimbursement log information
Updated offices to meet OSHA requirements
X Rays: Digital/Standard PA, BWX, FMX, TMJ, Panoramic developing/mounting
Myotronics/Neuromuscular: application of diodes for tens units and scans
Computer Knowledge:
Computer Age Dental Software
Santiago Dental Software
Professional Business Systems Endo Dental Software
Easy Dental Software
Word Perfect
Macintosh
Practice Works /Dexis
Microsoft Word
Excel
Valco
Meditech
Eileen Reeves
Education:
Certificate of Occupational Competency June 1983
North Valley Occupational Center
Mission Hills, CA
Certificate of Accomplishment June 1982
Dental Assisting Regional Occupational Program (ROP)
L.A. Unified School District
Dental team studies
Las Vegas Institute of Advanced Dental Studies June 2002
Dental Concierge program
In office w/Bob Macario January 2004
Certificates / Licenses / Honors:
Cardiopulmonary Resuscitation (CPR) Red Cross
Radiation Safety Compliance State of California
R.D.A. License with Coronal Polish State of California
Certificate Dental Assistant (CDA) National Accreditation
Outstanding Student Award 1982 ROP / LAUSD
* Letters of recommendation upon request.
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