Management, Analysis, Sales, Customer Service

Patrick Brent Kitaro Hamann

*** *. ********* **., ********* Heights, IL 60004 ( (c) 847-***-**** ( (h)

847-***-**** ( *******.********@*****.***

Profile and Objective:

. Dedicated, customer-focused and capable team player. Proven track record

of leadership, loyalty and integrity. Able to work independently and

collaborate with colleagues to achieve objectives.

. Adaptable to changes in a fast-paced environment. Detail oriented,

focused, and a goal driven individual with a positive attitude and

reputation for being a go-to person.

My goal is to find a position in which I am able to use my education,

skills and experience, in conjunction with my creativity, to establish

myself as a leader in a dynamic organization.

Education:

UNIVERSITY OF ILLINOIS, Urbana, IL Jan.

2010 - Present

- B.S. Degree in Political Science, Dec. 2013 Expected GPA: 3.0/4.0

DENISON UNIVERSITY, Granville, OH

Aug. 2008 - Dec. 2009

- Major: Political Science GPA: 3.09/4.0

JOHN HERSEY HIGH SCHOOL, Arlington Heights, IL 2004 -

2008

- Scholastic Bowl Team, 2005-2008; Captain 2007-2008

- College course work and credit; 2007-2008

- Cross Country, 2005-2008

Extracurricular Activities:

. Champaign County Campaign Committee - General Election 2012

. 13th District U.S. House of Representatives - Campaign Volunteer 2012

. 10th District U.S. House of Representatives (Dan Seals) - Campaign

Volunteer 2010

. Denison Student Affairs Council 2008-2009

Work Experience:

UNIVERSITY OF ILLINOIS FOUNDATION Summer / Fall

2013

Student Development Representative

. Contacted potential donors to the University of Illinois via phone

. Solicited donations and gathered feedback as UIUC representative

. Independently handled barriers and varied responses from potential donors

. Maintained accurate records for calls and their resulting outcomes

Work Experience (cont'd):

DONNY'S PIZZERIA, Arlington Heights, IL Fall 2011 /

Spring 2012

Manager / Assistant Manager

. Promoted to manager in Jan. 2012, after starting as driver in fall 2011

. Entrusted with oversight of all restaurant operations

o Coordinated delivery drivers and restaurant staff (including

scheduling, payroll and interviewing/hiring)

o Handled customer service issues/inquiries

o Managed opening and closing responsibilities

o Reconciled all funds from daily transactions

CROWN SERVICES/INDESTRUCTO RENTAL COMPANY, Des Plaines, IL Summer 2010

Warehouse / Event Support

. Employed by Crown Services and assigned exclusively to the Indestructo

Rental Company

. Managed multiple and varied responsibilities in a fast-paced, frequently

changing environment for Corporate and Business event marketing

. Loaded/unloaded trucks, assembled/dissembled tents, equipment maintenance

and upkeep

CONSUMER SURVEYS, Arlington Heights, IL Fall 2007 -

Summer 2009

Survey Administrator / Phone Bank Operator

. Capitalized on communication and customer service skills to operate a

phone bank to contact volunteers and schedule survey appointments

. Responsible for the administration of market research surveys to a

variety of clientele in face-to-face and computer interface settings

. Managed the arrangement of client product displays as part of the survey

process

Volunteer Experience:

. Chicago Cares - Beautification projects for underprivileged schools in

Chicago

. American Cancer Society Relay for Life - Charity fundraising event for

ACS

. First United Methodist Church of Arlington Heights - Annual support for

holiday sales, rummage sale

. National Honor Society - Various public service activities (food drives,

assisting the elderly, charitable fundraising activities)

Contact this candidate