Management Manager

Melanie Amy Hogue

*** ***** **., ***********, ** 30534

706-***-****

Objective: To manage or assist in technical production or services using my

professional strengths and skillset..

Experience

November 2012 - September 2013; Chestatee Regional Library System,

Dawsonville, GA

Systems Librarian

. Managed 50 staff and public computers at 2 locations

. Liaison with IT contractors and Internet service provider

. Provided helpdesk services for staff

. Website management

. Publication of newsletter

March 1995 - October 2012; Chattanooga Public Library, Chattanooga, TN

Manager of Online Resources

. Website creation and redesign with heavy participation in ILS

implementation, February 2010

. Associate system administrator for Polaris ILS

. Trained staff to use website's content management system

. Serves as vendor liaison for implementation and access management of

online resources.

Librarian I

. Managed both incoming and outgoing interlibrary loan requests,

searches, and shipments through OCLC.

. Reference work - Assisted patrons finding various types of print and

electronic media materials in the Business, Science & Technology and

Information Services departments. Provides telephone reference service

through a call center.

1977 - 1978; Maryland Employment Security Division, Elkton, MD

Interviewer

. Interviewed new applicants for possible employment candidacy.

. Reviewed job listings and candidate records for matches

. Scheduled interviews and made follow-up calls with employers.

. Managed summer employment program in my county for the State of

Maryland

Education

Certificate: Web Management, 2009 Information Science

University of Illinois at Online Learning Systems

Urbana-Champaign, IL SQL, HTML, Javascript, CSS

Bachelor of Science in Consumer Includes credits in:

Service Business

Cum Laude, May 1977 Education

Indiana University of Pennsylvania,

Indiana, PA

Presentations

. Chattanooga Chamber of Commerce presenter, September 2010 - "Your

Community Resources: Survey of Online Library Services"

. Tennessee Library Association Conference presenter, April 2009 -

"Website on a Budget - a Committee Driven Approach"

Skills and Activities

. Skilled with the following computer applications and languages:

Microsoft Office, XHTML, Adobe Creative Suite (Dreamweaver), CSS,

JavaScript, Photoshop, Internet Explorer, Google Chrome, Mozilla Firefox

. Member, former president, and webmaster of Chattanooga Area Library

Association

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