Customer Service High School

D iana G. Eastridge

*** ***** ****** **. *** **, Linwood, NC. 27299 336-***-**** *********.*.*****@*******.****.***

Objective

To be gainfully employed in a position within your company.

Education

High school diplomia 05/1983 Patrick henry high school

A As CURRENTLY ATTENDING rOWAN cABBARUS cOMMUNITY cOLLEGE

Major: Radiography

Skills & Abilities

• I have worked with a variety of computer software. These include the billing software of Qs1,

D MExpert, Microsoft Word and Office, Windows 7

• Medical billing working with ICD9 codes

• Answering multi-line telephones

• Making of Deposits

• Scheduling of deliveries.

E xperience

Cashier / prep room b iscuit king oct 27-present

Assist with walk-in customers and telephone orders for delivery. Collect monies. Prepare food items (etc. slaw,

tomatoes) to be delivered to other locations.

Customer Service Core Medical Supplies jan2007-august 2012

• Serve walk in customers. Answer multi-line telephones. Prepare and input data into patient

charts for billing both paper and electronic charts. Prepare Certificate of Medical Necessity

forms to submit to doctors. Doctor follow-up phone calls for billing paperwork needed. Called

i nsurance companies to work on denied claims. Patient satisfaction calls to see how they were

doing with their equipment. Prepare weekly deposits of monies received. Filing of patient

charts.

Customer Service f riendship home medical equipment may 1993-jan2007

• Serve walk in customers. Answer multi-line telephones. Prepare and input data into patient

charts for billing. Prepare Certificate of Medical Necessity forms to submit to doctors. Doctor

follow-up phone calls for billing paperwork needed. Prepare weekly deposits of monies received.

F iling of patient charts.

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