Manager Sales

P u rvi Kadakia

*********@*****.*** 847-***-**** Chicago, I L

PROFESSIONAL SUMMARY

ANALYT ICS MANAGER

Versatile and resourceful Analytics professional offering leadership experience in managing operations of the metrics

p rogram and developing reporting solutions for clients. Lead metrics and analytics initiatives in designing, implementing,

and managing projects for intranets, networking and collaboration tools, and content management system in knowledge

management space. Self-directed and team player who can cultivate effective working relationships with diverse sets of

stakeholders. Able to see the big picture, pay attention to the important details, and prioritize multiple projects.

AREAS E XPERT ISE

OF

Digital Analytics Adobe SiteCatalyst Data Analysis Metrics Reporting P rogram and Project Management

C lient Relationship Management P rocess and Quality Implementation Team Development and Training G lobal

Delivery

K EY ACCOMPL ISHMENTS

• Delivered analytics solution for 100+ communities of practice on a global platform serving 80,000 professionals

• Implemented Adobe SiteCatalyst on a cross-functional enterprise-wide database housing 30,000 case studies

• Established campaign tracking reporting for fi rm-wide internal communications organization

• Designed and operationalized knowledge mapping tool for facilitation of strategic conversation regarding

i ntellectual property landscape

• Developed communications plan for metrics impact on platform migration, including mapping deliverables

schedule

PROFESSIONAL EXPER IENCE

D E LO I T T E TOUC H E TO H MATSU – Chicago, I llinois 10/2006 - 7/2013

METR ICS SPEC IAL IST, GLOBAL KNOWLE DGE M A NAGE ME N T

Collaborate with stakeholders and technology team to implement Web Analytics capabilities on a global cross-functional

p latform serving 190,000+ professionals worldwide. Manage operations of the Metrics program supporting projects and

i nitiatives that contribute to the success of fi rm’s overall strategic initiatives.

Consult with product and program managers on business objectives, success measures and use cases to deliver

analytics solutions

Lead design, deployment and operations planning of analytics solution, including assigning and training resources to

support delivery process

Implement production process and oversee quality and timeliness of reports delivered by the team

Represent the metrics-related business needs through the full project lifecycle of selected Knowledge Managment

technology implementation and upgrade projects

Manage an offshore team of 4 analysts in analyzing, delivering and communicating insights related to content,

contribution, products and enterprise portal usage

Drive successful executions of projects through planning and facilitating conversations with key stakeholders across

various organizational boundries

A MER ICAN H O M E MOR TGAGE – Chicago, Illinois 6/2003 - 10/2006

ANALYST

Led metrics analysis projects and implemented processes within the team to achieve efficiency. Accountable for

dashboard delivery and publishing operations and sales analysis reports.

Delivered reports indicating product performance, analysis and review of trends according to demographics for

region, district, and branch as well as individual manager performance

Provided ongoing analysis of metrics and reports to support business intelligence requests from various decision

makers within the organization

Reviewed all data, metrics and report for accuracy. Provided detailed oversight and quality control leading to

requisite corrective actions.

PROV I D E N T IA L BANCORP – Chicago, I llinois 2/2002 - 6/2003

L OAN C ONSULTANT

Accountable for originating residential loan applications as well as developing relationships with referral partners

i ncluding real-estate agents and financial planners. Aided in training new hires on mortgage calculations and developed

sales plan.

STRATFOR D ADV ISORY GROUP – Chicago, I llinois 2/2001 - 12/2001

I NVEST M E N T A NALYST

Supported institutional clients in endowments, foundations, healthcare organizations, and corporate funds. Client Project

Team Member for asset transfer, policy review, manager evaluation and policy guidelines. Responsible for emerging

markets research.

CAP ITAL RESOURCE ADV ISORS – Chicago, I llinois 6/1997 - 2/2001

I NVEST M E N T A NALYST

E DUCAT ION

MBA, Management Information Systems – Roosevelt University – Chicago, I llinois

Bachelor of Science, Finance and Marketing – University of Illinois– Chicago, Illinois

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