Software Project

Alireza Hajizadeh. Gashti

** ******** ***, **** #***, Richmond Hill ON L4C 4J5

Cell: 647-***-**** E-mail: ******************@*****.***

IT Specialist

Customer-focused IT professional with 5+ years of experience in IT infrastructure architecture,

network administration, and system optimization for technical consistency, efficiency and

minimal cost. Strong expertise in planning, installation, control, and maintenance of all personal

computers, servers, networks, software, and telecommunication equipment; including interfaces

with specialized laboratory, pilot plant, plant growth, and security equipment. Highly skilled in

configuring / tuning software and hardware components to enhance functionality and security.

Proficient problem solver, able to introduce practical solutions to challenging technical problems.

Reliable team player with strong knowledge of current and emerging technologies and a ‘can do’

attitude.

AREAS OF EXPERTISE

IT Infrastructure Design IT Project Coordination System Upgrades /

Multi-Network Office Automation System Conversions

Administration Network Security Peer-to-Peer User Groups

LAN / WAN Architecture Enhancement Technical Troubleshooting

Network Administration Data Backup & Restoration Technical Reporting

CCTV Project Design Security Enhancement

Help Desk Service Solutions

TECHNICAL SKILLS SUMMARY

Operating Systems: Windows XP, Windows 7, Windows Server 2003,2008 & 2012, Active

directory, Daemon Email server, SQL Server, Microsoft Exchange server,SCCM, SharePoint Server

Networking: LAN/WAN design and architecture, TCP/IP, Ethernet, IPX/SPX, web services,

VPN, various protocols,

Software: Microsoft Office Suite, Microsoft Outlook, Lotus Notes, Internet Explorer,

Firefox, Netscape, NOD32/ McAfee/ Norton anti-virus, firewalls, Adobe CS3,

Macromedia Suite, Ghost, Solarwinds, Nagios, Veritas Backup Exec, HEAT.

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EDUCATION & PROFESSIONAL DEVELOPMENT

CCNA, CompTIA A+, Net +, Security+, MCITP, CDI College, Toronto, Canada

Jan 2013- Jan 2014

Network System Administrator Diploma, CDI College, Toronto, Canada Jan

2013 – Jan 2014

College Diploma, Institute of Higher Education (1), Tehran, Iran

Oct 1996 - Jul 1999

Diploma in Electronics, AZADI Technical School, Tehran, Iran

Sep 1993 - Jun 1996

EMPLOYMENT HISTORY

Helpdesk Analyst, Ontario Power Authority, Toronto

July.26.2013 – Sep.17.2013

Deploying Image for more than 50 PC and Laptops. Working with deployment server

system for reimaging.

Trouble shouting Printers (Canon, HP), Replace the Toner and cartridge; send the error

messages to the Support Center.

Alireza H. Gashti

Cell: 647-***-**** E-mail: ******************@*****.***

Moving and relocating systems, According to the HR changes removed or relocated the PC

or Laptop or deployed Docking Stations and locked the laptops with secure cables.

User Support, According the ticketing system,support user about the problems

(Network,Printer, Software, replacing Monitor),preparing conference rooms for meetings

and training,

Wiping More than 100 H.D.D in different Capacities .Suggesting software and finished 2

time wiping.

Edited and updated more than 200 User profile in Active Directory.

Created Excel report about FTP folders Usage History from FTP server.

Estimate Time for Recording all the OPA Webinars and teleconferences from the web site

and Archiving space. Finding proper online recorder software and started the project.

Organizing the IT work room.

Small Project:

- System Deployment, Milestone (Face book), Toronto

August.16.2013

Audio and Video System Support (Project), GRM Marketing, Toronto

-

July.16 .2013 & July.24.2013

IT Support (Contract), IT Department, Bridge Point Hospital, Toronto

Apr.15 – 26, 2013

Monitored and maintained the computer systems and networks of the hospital with over 80

PCs. Installed and configured computer systems, diagnosed hardware/software faults and

solved technical and applications problems, either over the phone or in person.

Deployed Cisco phones for the users; reimaged the PCs in Novell system.

IT Specialist (Own Business), Toronto

2011-2013

Provided Helpdesk, Networking and Cabling Support to customers via remote software (Team

Viewer).

Installed and configured computer hardware, software, systems, networks, printers, scanners

etc.

Extended network, TV and phone cable for residential users (end to end); set up wireless for

residential users.

Installed Windows XP on 18 HP Workstation (Driver installation, Software Installation, Update

and etc.

Worked as an assistant with a Contractor on low voltage projects including surveillance

camera, network, and security system.

Merchandising Execution Associate, Home Depot of Canada, Woodbridge, Toronto

Nov 2011- Jan 2013

Worked as a merchandiser in a large team (well known as MET team in Home Depot) and

decided how goods should be displayed to maximize customer interest and sales.

Set up product showcases and displays according to a plan gram in bays for different

department in the store.

Ensured proper level of stock was maintained and proper signage and favorable shelf

placement.

Provided product information to customers to enrich their shopping experience.

IT Administrator, Havayar Industrial Group, Tehran, Iran

2006-2011 (www.havayar.com)

Supervised a team of more than 4 staff for supporting the office and the factory. Provided

technical and business leadership for system analysis, design, development and support of

various network and business process systems; carried out Network, Telecom and Security

projects from conception to completion, defining functional specifications, system

architecture, software implementation and documentation.

Supported a permanent data center with more than 16 Servers inside the office (responsible

for all Electrical System, UPS, and Cooling System).

Performed local area network (LAN) analysis planning and administration, conducted design,

configuration, installation, maintenance and support for WAN & MAN (Point to Point, Satellite,

ADSL, and Wireless).

Provided technical support to company’s agents in different parts of the country via a remote

system.

Supported Financial, Accounting, and Official Automation systems in conjunction with the

software providers.

Alireza H. Gashti

Cell: 647-***-**** E-mail: ******************@*****.***

Supported Active Directory Domain Controller, Mail Server (MDaemon), WSUS Server, McAfee

Antivirus Server, Remote Desktop Service, Secure Point firewall Server, Backup system and

Capturing Image from all clients.

Purchased PC parts for more than 500 workstations and planned for assembling, OS and

application Installation for SCADA project (Gas Stations In Iran)

Helpdesk Analyst, Havayar Industrial Group, Tehran, Iran

2001-2006 (www.havayar.com)

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Provided application support, maintenance and installation of computer hardware/software

for 20 to 40 users. Resolved technical issues to desktop computers, servers and LAN via

telephone, email and in person.

Trained staff in applications (MS-Office, financial Application, Office Automation and other

computer skills).

Designed, purchased and installed more than 5 networks, Telecom and Camera Projects in the

central office and the factory.

Installed all server room components including racks, patch panels, and switches.

Drew Network, Telecom and Camera Plan for the office and factory using MS Visio.

Installed high voltage electrical cabling (220V) beside the Networking project.

Helpdesk Support, Rayanegan Sanat Co., Tehran, Iran

1999-2001

Identified, researched, and resolved technical problems.

Responded to telephone calls, instant messages, and email and personnel requests for

technical support.

Documented, tracked, and monitored all problems to ensure a timely resolution

Supported, monitored, tested, and troubleshot hardware and software problems pertaining to

LAN.

Assembled more than 100 PCs and installed more than 200 network nodes (End to End)

including wall jacks and trunk jacks.

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