Customer Service Sales
Resume:
Windsor Locks, E-mail
CT 06096 *******@*****.***
Eric Luce
Objective To obtain a position in an environment where my
skills will be utilized to their fullest potential
and where I can grow to become an asset to the
company and where my performance will be rewarded
with more responsibilities and recognition.
Employment
October 2012-Present Pro Unlimited-Cigna
Contractor
Underwriting Account Associate
Responsible for providing support to Underwriting
Department in many different functions, while
helping with external and internal questions
regarding application status, and follow up.
Process applications both online, and paper, look
for, any missing pieces and, follow up with
applicant, and Broker as needed.
Maintain all current and, pending work and, resolve
in a timely matter.
Maintain and understand knowledge of underwriting
process, while contributing to improvements in
underwriting process or function by giving
feedback, or reporting issues or errors in system
process.
Produce spreadsheet for underwriters with cases to
work from each day.
Mentor newly hired associates.
July2003-Jan 2012 Shaklee Corporation
Coventry, CT
Sales/Administrative Assistant
Answering phones, placing follow up sales calls
Networking to meet new clients
Building long term relationships with current and
future clients
Processing orders of vitamins, cosmetics, cleaning
products, and purification systems
Filing purchase orders and invoices using the
alpha/numeric filing system
Shipping and receiving products daily Inventory
control
November 2011-January 2012 ADT Security
Wallingford, CT
Business to Business Sales Executive
Establishing relationships with small business
owners to promote cutting edge security systems and
services
Prospecting new leads via Cold Calling and face to
face
Managing my own schedule
Developing marketing strategies
Oct 2002-January 2003 Toys R Us
Manchester, CT
Stock Clerk
Customer service
Stocked shelves using store specifications
Priced merchandise
Checked inventory in stock room,
Received recognition for superior customer service
Additional Proficient in Microsoft Office, Windows 7, (Excel,
Skills: Word, Outlook, & Internet Explorer) Typing speed 55
words per minute.
1993-1997 Coventry High School, Coventry CT
Education 1998-1999 Rockville High School, Vernon CT
Degree Diploma
Fall 2013 Southern New Hampshire University
B.A. Business & Sports Management
Volunteer Work: 2008-Present Lights Up Theater Group
2008-2010 Crossroads Community Cathedral Choir
2008-2010 Staging Team
2011-Present March of Dimes Walk
References: Available upon request
Contact this candidate