Customer Service Sales

Robin Craig

Chicago, IL

*************@**********.*** - 708-***-****

Work Experience

telemarketing

TTC marketing solutions - Chicago, IL

June 2012 to February 2013

Identifies prospects by reading telephone and zip code directories and other prepared listings.

Calls prospective customers by operating telephone equipment, automatic dialing systems, and other telecommunications technologies.

Influences customers to buy services and merchandise by following a prepared sales talk to give service and product information and price quotations.

Completes orders by recording names, addresses, and purchases; referring orders for filling.

Keeps equipment operational by following manufacturer's instructions and established procedures.

Secures information by completing data base backups.

Maintains safe and clean working environment by complying with procedures, rules, and regulations.

Maintains operations by following policies and procedures; reporting needed changes.

Contributes to team effort by accomplishing related results as needed.

Server

grape leave - Oak Park, IL

March 2011 to April 2012

Take orders from patrons for food or beverages

• Collect payments from customers

• Assisted supervisor with other duties when asked

• Used customer service skills when interacting with customers

• Maintained a clean and clear workspace

Cashier/Customer Service

Jewel-Osco - Oak Park, IL

January 2009 to February 2010

• Ensure each customer receives outstanding service by mystery shop standards

• Greet customers as they enter the store

• Answer phone calls

• actfully and pleasantly deal with customers

• Maintain awareness of all promotions and advertisements

• Accurately and efficiently ring on registers and maintain all cash at registers

• Maintain orderly appearance of register area and supplies stocked

• Perform other tasks as assigned from time to time by store management

• Solicit customers to sign up for an Ace Rewards card

• Issuing receipts, refunds, credits or change due to customers

Education

Nursing

Triton College - River Grove, IL

2012 to 2015

Skills

Foreign Language: Basic understanding and use of Spanish Technology: Proficient with Microsoft software Keyboarding Skills: 45 WPM Task management: Ability to plan and organize work for expeditious completion; worked under pressure

Additional Information

OBJECTIVE

To obtain a position in which I can broaden my work experience. To obtain a position that can

utilize my proven skills and qualifications.

Contact this candidate