Customer Service Management
Resume:
Celia Rose Erskine
*** * ********** **., ***** City, F L., 33563
Email: ***********@*****.***
Summary:
I am hard-working, competent, and looking to apply my education and
experience to a job in my field of study, Criminology. Areas of proficiency include
m ulti-tasking, reserve and rationality in high stress situations, and critical
t hinking. I am a recent graduate with excellent research, time management and
p roblem solving skills. I have the abili ty to function at a high level in a wide variety
of settings.
Summa ry of qualifications:
• Punctual
• Fast learner
• Cooperative
• Believes in premiere customer service/value
• Team leadership
• Detail oriented
• Critical thinker
• Excellent research skills
• Proficient with Microsoft Word, Excel, and PowerPoint
• Class E Driver’s L icense
Accomplishments:
• G raduated Cum Laude with a 3.79 GPA
• National Society of Collegiate Scholars
• Phi Eta Sigma
• S tudent Government Association
• Sophomore Steering
• F reshmen Steering
Work Experience:
Publix Supermarkets J une 2012-
November 2013
Baker Apprentice P lant City,
F L.
• P rovided premiere customer service
• Challenged others
• M aintained a neat, clean, and organized work space
• M anaged losses
• Reduced r isks
J immy Johns Gou rmet Sandwiches A ugust
2010-April 2012
In-shop Tallahassee,
F L.
• Provided food in a fast, friendly and organized manner
• Courteous to customers and associates
• Maintained calm demeanor in stressful situations
Education:
Bachelors of Science: Criminology and Criminal Justice
2011
Florida State University Tallahassee, FL.,
USA
• M inor in Geography
• G raduated Cum Laude
• B right Futures Scholarship
• Member of National Society of Collegiate Scholars
• Member of Phi Eta Sigma
• 3.79 GPA
Contact this candidate