Entry Level, Customer Service, Receptionsit
Resume:
Virginia Bryant
***********@*****.***
Objective
To obtain a position where my dedication and strong work ethic would be a valuable asset.
Certifications
First Aid & CPR Certified 2011-2012
EKG Tech Certified 2011-2013
Experience
Secure Watch Knoxville, Ten 2013-2013
ADT Retention Agent
• Answering incoming calls from ADT customers
• Outbound calls to past due accounts.
• Collecting payments
Wal-Mart Chicago, IL 2011-2012
Stocker
• Unloaded trucks
• Stocked shelves and ensured accurate inventory
• Provided maintenance support by cleaning and organizing the store before opening
Dunkin Donuts, Chicago, Il 2009-2012
Cashier, Stocker, Cook
• Greeted Customers and took orders
• Ran up sales for customers on the register
• Swept, mopped, cleaned and sanitized work and eating areas
GC Services, Knoxville, TN April 2009- July 2009
Sprint Customer Finance Department
• Inbound calls from Sprint Customers
• Set up customers with payment arrangements and plans
• Restored service
• Took payments for their bills with credit card, check by phone or receipt number if paid by cash in
Sprint store.
Rauner Family YMCA, Chicago, IL 2004-2006
Child Care/ Receptionist
• Assisted children with homework and daily activities
• Helped plan field trips, activities with the children, and all year round gatherings
• Provided front desk support by answering incoming calls and assisting with clerical work when
necessary
Education
BIR Training Center Chicago, IL 2010
Medical Assisting
Westside Technical Institute Chicago, IL 2008
Phlebotomy Technician
Knox County High School Knoxville, TN 2007
High School Diploma
Skills
Medical Terminology, Vital signs, Microsoft word, Power Point and Microsoft Excel
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