Program Manager, Manager

Tracy Brown

http://www.linkedin.com/pub/tracy-brown/7b/618/599

Summary

Decisive, action-oriented, and result-driven program manager with extensive experience in product development,

program management, people management, customer account management, outsource partner management,

supplier management, problem analysis, cost reduction, budgeting, risk assessment, product definition, and

production. Leads engineering teams toward successful product releases, considered highly resourceful and drives

troubled programs to successful completion. Publicly recognized for strong work ethic, leadership, high-energy level

and unfailing commitment to corporate success.

Experience Highlights

•

• Program management • New Product Development • Process development

• People management • Mentor and Advisor to

Core Team management

• Budget management

• Customer Account Program Managers

• Quote/Bid team leader, as • Top performance rating every

management

• Outsource partner both Supplier and Customer. year

• Schedule development and

management

• Supplier management management

.

PROFESSIONAL BACKGROUND - Hewlett Packard, Houston, TX – 1994 to Present

Program Manager I-IV, 2004-2013, Service Provider, Hyperscale Business Unit (HBU)/Industry Standard Server Division (ISSD)

Utilize extensive program management skills for multiple concurrent and complex new product development programs,

inclusive of Engineering Server, Storage, High Performance Computing (HPC), and Complete Solutions, taking them

from concept to manufacturing launch. Programs represent multi-billion dollar revenue streams, to meet projected

revenue, gross margin, market share, and schedule goals targeting Tier 1 and HPC accounts.

• Program Manager for Hyperscale product line targeted at a $25 Billion market.

• Core team lead, accountable for the product requirements, definition, budget, schedule, life cycle

planning, development, test, manufacturing, delivery, and Customer support products.

• Responsibilities include management of global cross-organizational teams comprised of senior

mechanical, software, storage, test, supply chain, finance, service, documentation, manufacturing personnel,

suppliers and outsource partners.

• Repeated successes in delivering programs with dynamics of high visibility, extremely aggressive

schedules, under resourced, and time-to-market sensitive programs to demanding Tier 1 customers.

• Utilize strong program management experience to implement new processes, increase team

efficiency, and institute accountability.

Customer Account Program Management, working with the account team to understand and deliver to

Customer’s requirements. Working special configurations, RFQs, and qualifications.

Program Manager of Special Customer Solutions. Managing special configurations from conception,

development, test, manufacturing and integration phases.

Manager, 2008-2013, Service Provider, Hyperscale Business Unit (HBU)/Industry Standard Server Division (ISSD)

Senior manager of an organization that includes engineering pursuit of Service Provider Tier 1 customers,

development of a private offering compute and solution product line, portfolio management, and operational support.

Work directly with customers and account teams to understand technical requirements, business rational, timing,

constraints, and other requirements.

• Responsible for a highly dynamic $15M annual budget allocated across all Service Provider Customer core teams,

RFQ responses, Proof of Concepts, and Product Development teams.

• Manage a 12 member team providing support across 17 customers with an average of 12 custom programs,

supporting $1B in revenue, annually.

• Cross-functional, multi-business unit Sales Enablement team Sponsor. Responsible for reducing setup cycle time

by 4 weeks and increasing successful product readiness by 70%.

Participate in bid responses to Customers, ranging from $10M to ~$500M in revenue

• Mentor and advisor to other Program Managers in the HBU organization.

• Led and implemented numerous process improvement efforts and cost saving efforts.

• Organizational lead to drive product development processes and governance to align across other Hyperscale

groups.

Program Coordinator, 1996-2004

Managed parallel logistics for numerous complex, high-profile, time-critical Server Development programs.

• Established and managed hardware development schedule. Ensured product deliverables, from cross functional

organizations including mechanical, software, test, documentation, reliability, manufacturing and outsource

partners, were aligned to the product schedule.

• Coordinated development and approval of the Plan-of-Record for server design programs. Responsible for

defining feature set and subsequent implementation.

• Prepared and maintained unit cost roll-ups, monthly material forecast, electrical schedule, and Program integrated

schedule.

• Responsible for Program budgets, ranging from ~1M to $20M.

• Provided build support for PCAs and Units, including material positioning, scheduling builds, coordinating

resources, onsite support, compiling Engineering Internal Unit requirements, and prioritizing unit distribution.

Engineering Coordinator, 1994-1996

Provided support for program scheduling, planning, costing and forecasting.

• Coordinated program plans with multiple discipline groups, including but not limited to mechanical, software,

firmware, manufacturing, and marketing to develop X86 servers and Portables.

• Maintained the program schedule along with scheduling of all builds with New Product Development PCA line,

outside layout vendors and contract assembly houses.

• Organized and conducted team meetings; supervised two others in support roles.

• Set up and maintained BOMS (system and board level), structured and coordinated Service Spares BOMs, unique

labels, procured and provided all unique parts for board and system builds.

• Worked with outside vendors, obtained pricing, wrote purchase orders, maintained control of POs and followed

through with Purchasing and Receiving Departments.

Certifications

Currently obtaining PMP Certification

SKILLS

Microsoft “Office” Products (Word, Excel, Power Point, Project, Visio, and Infopath)

SAP, MyPim

EDUCATION

Texas School of Business -Paralegal- Diploma -Pres. List -4.0GPA

North Harris County

References available upon request

Contact this candidate