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Customer Service Management

Location:
Millbrook, ON, Canada
Posted:
November 14, 2013

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Resume:

Stephen Lunney

*** ******** ******

Oshawa, ON L*J 5E6

289-***-****

acaym0@r.postjobfree.com

November 12, 2013

Re: System Administrator

Hello:

I am writing this letter to show my keen interest in the vacant

position System Administrator position. Along with my Network

Administrating Diploma from Trillium College and my areas of study in the

field of IT, particularly in Computer Networks, I am confident in my

ability to become the most valuable member of your clients company.

As I have a diverse experience in Network and System Administration,

particularly with Cisco devices, I would be able to contribute effectively

to your bottom line. I have a experience in network design and security,

devices implementation, users training and network maintenance on day-to-

day basis. Owing my relevant qualifications and skills, I can offer you

reduced overheads and expenditures by procuring most efficient and

economical devices and utilizing limited resources efficiently.

Furthermore, I am professionally certified from CompTIA Security+, and

currently writing my Cisco (CCNA exam), CompTIA Network+, CompTIA A+, AD 70-

642 & AD 70-640 exams. I have extensive knowledge of various software from

Office Suite, CS suite, to web design software, network programs and more.

My resume is enclosed herewith for your perusal.

Although I am still currently attending Trillium College, I will be

graduating by Nov 22nd and am looking for a challenging career.

It will be a great pleasure to meet with you in an interview to discuss my

qualifications and experience in detail. I will call you next week to find

the possibility of a personal meeting. In the meantime, I can be reached at

289-***-**** or via email at acaym0@r.postjobfree.com.

Thank you for your time and consideration.

Sincerely yours,

Stephen Lunney

Enc. Resume

Stephen Lunney

806 Glenrush St, Oshawa ON. L1J 5E6

289-***-****, acaym0@r.postjobfree.com

PERSONAL PROFILE: Self-motivated and a quick learner, constantly studying

and training to keep abreast of new technologies. An innovative team player

who is willing to go the extra mile to achieve the company objectives,

equally comfortable working alone without supervision. Have the flexibility

and experience to travel or relocate as a company requires.

. Managing LAN/WAN installation and arrangement for Network PCs

performing connectivity, system setup, daily backup, network virus

inoculation, hardware and software trouble shooting

. Strong capability in supporting Laptop or PC Hardware and Software

. Experienced with VMware, MS Office Suite, Windows Scripting and Power

Shell

. Configuration and installation of layer 2 and layer 3 Network

Communication devices

. Experienced with Cisco 1841, 3700 and 7200 routers and Cisco 2900

series and 3560 multilayer switches/bridges

. Hands-on expertise on routing protocols, routed protocols, IGP, IP

Services, SNMP, router system management, imaging over LAN with TFTP,

Multi-Access Frame-Relay Networks

. Hands-on expertise on LAN, switching, bridging, network segmentation,

load balancing, implementing Spanning-tree, Rapid STP, Ether-channel,

Router-on-a-stick, Voice VLAN

. Expertise on Microsoft Client/Server technologies, experienced in

management of Server 2008 and 2008 R2 Administration including AD,

DNS, DHCP, NAT, GPO's, RRAS, Virtualization Hyper-V, Schema

Management, WDS, Exchange Messaging 2010

. Managed and Maintained Computer Systems, Server Systems, Client

Systems, Network Printers

. Implemented Network Security by using ACL's, ACE's, IDS, IPS,

bandwidth management, redundancy by implementing and configuring

RAID's

. Expertise in Network Design, structured cabling, patch paneling,

inband and out-of-band management, network documentation and floor

plans

KEY QUALIFICATIONS

. Writing CCNA, CompTIA Network+, CompTIA A+, AD 70-642 & AD 70-640

. CompTIA Security+ Certified

. Completion of a CEH Course

AREAS OF STUDY

. Network Diagnostic Tools: Sniffers, Microsoft Server, Active Directory,

DNS

. Protocols: TCP/IP, DHCP, RIP 2, OSPF and EIGRP

. Router, firewall and VPN configuration

. Enterprise Backup, Antivirus, and Anti-spam

. LAN, WAN, VLAN and modulated switched

. Server hardware, cabling, routing, LAN environments, PC Desktop and

components

EDUCATION

Trillium College - Oshawa, ON

Network Administrating

Graduating December 6th 2013

Durham College - Oshawa, ON

Graphic Design

Graduated 1997

ADDITIONAL SKILLS

. Positive communication skills and work ethics

. Exceptional project management skills

. Ability to provide technical support in a global environment

. Well-hone communication and organizational skills

WORK HISTORY

Canadian Tire - Ajax, ON Customer Service Representative - current

Worden Displays - Scarborough, ON - Graphic Designer

Jetlink Printing - Toronto, ON - Graphic Designer

REFERENCES

John Leroux - Home Depot, Ex-Manager 905-***-****

John Killin - Killin Home Improvements 905-***-****

Dan Holden - Family Friend - 905-***-****



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