Customer Service Management
Resume:
Stephen Lunney
Oshawa, ON L*J 5E6
********@*********.**
November 12, 2013
Re: System Administrator
Hello:
I am writing this letter to show my keen interest in the vacant
position System Administrator position. Along with my Network
Administrating Diploma from Trillium College and my areas of study in the
field of IT, particularly in Computer Networks, I am confident in my
ability to become the most valuable member of your clients company.
As I have a diverse experience in Network and System Administration,
particularly with Cisco devices, I would be able to contribute effectively
to your bottom line. I have a experience in network design and security,
devices implementation, users training and network maintenance on day-to-
day basis. Owing my relevant qualifications and skills, I can offer you
reduced overheads and expenditures by procuring most efficient and
economical devices and utilizing limited resources efficiently.
Furthermore, I am professionally certified from CompTIA Security+, and
currently writing my Cisco (CCNA exam), CompTIA Network+, CompTIA A+, AD 70-
642 & AD 70-640 exams. I have extensive knowledge of various software from
Office Suite, CS suite, to web design software, network programs and more.
My resume is enclosed herewith for your perusal.
Although I am still currently attending Trillium College, I will be
graduating by Nov 22nd and am looking for a challenging career.
It will be a great pleasure to meet with you in an interview to discuss my
qualifications and experience in detail. I will call you next week to find
the possibility of a personal meeting. In the meantime, I can be reached at
289-***-**** or via email at ********@*********.**.
Thank you for your time and consideration.
Sincerely yours,
Stephen Lunney
Enc. Resume
Stephen Lunney
806 Glenrush St, Oshawa ON. L1J 5E6
289-***-****, ********@*********.**
PERSONAL PROFILE: Self-motivated and a quick learner, constantly studying
and training to keep abreast of new technologies. An innovative team player
who is willing to go the extra mile to achieve the company objectives,
equally comfortable working alone without supervision. Have the flexibility
and experience to travel or relocate as a company requires.
. Managing LAN/WAN installation and arrangement for Network PCs
performing connectivity, system setup, daily backup, network virus
inoculation, hardware and software trouble shooting
. Strong capability in supporting Laptop or PC Hardware and Software
. Experienced with VMware, MS Office Suite, Windows Scripting and Power
Shell
. Configuration and installation of layer 2 and layer 3 Network
Communication devices
. Experienced with Cisco 1841, 3700 and 7200 routers and Cisco 2900
series and 3560 multilayer switches/bridges
. Hands-on expertise on routing protocols, routed protocols, IGP, IP
Services, SNMP, router system management, imaging over LAN with TFTP,
Multi-Access Frame-Relay Networks
. Hands-on expertise on LAN, switching, bridging, network segmentation,
load balancing, implementing Spanning-tree, Rapid STP, Ether-channel,
Router-on-a-stick, Voice VLAN
. Expertise on Microsoft Client/Server technologies, experienced in
management of Server 2008 and 2008 R2 Administration including AD,
DNS, DHCP, NAT, GPO's, RRAS, Virtualization Hyper-V, Schema
Management, WDS, Exchange Messaging 2010
. Managed and Maintained Computer Systems, Server Systems, Client
Systems, Network Printers
. Implemented Network Security by using ACL's, ACE's, IDS, IPS,
bandwidth management, redundancy by implementing and configuring
RAID's
. Expertise in Network Design, structured cabling, patch paneling,
inband and out-of-band management, network documentation and floor
plans
KEY QUALIFICATIONS
. Writing CCNA, CompTIA Network+, CompTIA A+, AD 70-642 & AD 70-640
. CompTIA Security+ Certified
. Completion of a CEH Course
AREAS OF STUDY
. Network Diagnostic Tools: Sniffers, Microsoft Server, Active Directory,
DNS
. Protocols: TCP/IP, DHCP, RIP 2, OSPF and EIGRP
. Router, firewall and VPN configuration
. Enterprise Backup, Antivirus, and Anti-spam
. LAN, WAN, VLAN and modulated switched
. Server hardware, cabling, routing, LAN environments, PC Desktop and
components
EDUCATION
Trillium College - Oshawa, ON
Network Administrating
Graduating December 6th 2013
Durham College - Oshawa, ON
Graphic Design
Graduated 1997
ADDITIONAL SKILLS
. Positive communication skills and work ethics
. Exceptional project management skills
. Ability to provide technical support in a global environment
. Well-hone communication and organizational skills
WORK HISTORY
Canadian Tire - Ajax, ON Customer Service Representative - current
Worden Displays - Scarborough, ON - Graphic Designer
Jetlink Printing - Toronto, ON - Graphic Designer
REFERENCES
John Leroux - Home Depot, Ex-Manager 905-***-****
John Killin - Killin Home Improvements 905-***-****
Dan Holden - Family Friend - 905-***-****
Contact this candidate