Manager Engineer

GAUTAM KUMAR

Ph no. +919*********

Passport No. F4609171

e-mail: acayfz@r.postjobfree.com

SYNOPSIS

An experienced professional with 10+ years in Enterprise Messaging System/Unified communications (design,

deployment administration and migration)

1. Microsoft Lync Server 2010, 2013 & Microsoft Exchange Server 2003/2007/2010

2. Quest Migration manager for Exchange 8.3, Quest Message stats 6.5

AREAS OF EXPERTISE

Experience on Lycn 2010 and 2013 deployment capacity planning, sizing, Disaster recovery. Demonstrating Proof of

concept.

1. Edge Server Roles (Access Edge Servers, Web Conferencing edge server, A/V Edge server.)

2. Front end server Roles/MCU's (IM, Web, A/V, Telephony Conferencing Server) and Backend server

3. Other server Roles (Director, Mediation Server, CWA server, web component server)

4. Troubleshooting Pool Configuration, certificates (PKI, CA), sip srv records in DNS, Federation, etc.

5. Integration with Gateway/PBX troubleshooting integration issues with Polycom CX 600, etc.

5. Experience on working with Lync Planning tool, Topology Builder, Lync Control panel, Lync Power Shell.

6. Analyzing SIP stack, client logs, Federation issues, External user access issues.

Exchange Server-2003, 2007 and 2010

1. Ability to implement, administer and troubleshoot Microsoft Exchange Server 2003, 2007 and 2010

2. Expertise on multi server deployment and implementing HA concept like LCR, CCR and SCR, DAG

3. Worked on Loadgen, Jetstress, sizing tool from Microsoft and HP

4. Using Eseutil to troubleshooting mailbox database during mounting issues and defragmentation.

5. Creating and managing recipient policies and system policies.

6. Good exposure and experience in Mailbox, CAS and HUB server roles (Exchange 2007 & 2010)

7. Cross Forest migration with Quest Migration Manage 8.2, Quest Message stats 6.5.

8. Exchange 2007, CAS server role with CAS Proxy, CAS re-direction, Autodiscover.

9. Server performance evaluation/optimization

10. Backup and log truncation issues, random log accumulation, etc.

WORK EXPERIENCE AND PROJECT DETAILS

1. Firm: MICROSOFT current employer, (Senior Engineer) (from 8/11/2010) roles and responsibility is to :-

i. Plan, Design, Deploy, Integration with 3rd party products, such as PSTN Gateway from Audio Codes, Cisco

Call manager, Avaya, etc. For Lync and Exchange.

ii. Sizing new production i.e. Storage, Bandwidth and Server calculation based upon the business requirements.

iii. Demonstrating proof of concept and evaluation, testing/benchmarking the pre-production environment.

Simulating production failure and benchmarking the Disaster Recovery scenarios, calculating the approx.

business down time for the management.

iv. Administration and Migration of Exchange server using Quest Migration Manager & Lync servers (with

Enterprise Voice)

v. Provide technical support to Microsoft's premium customers and partners for Design, Deploy, Integration and

Migration and supporting Microsoft’ premium customers in production outage, business critical situations.

Educating customers upon adherence to Microsoft’s supportability matrix.

vi. Performing Root Cause analysis for an incident and how to prevent those in future

vii. Participated in Delivering trainings to Senior Engineers and customer’s in-house technical personals.

2. Firm: “Deloitte & Touche” 5/4/2010 to 29/10/2010 as a Senior Analyst :-

i. Being a Senior Analyst responsible for transition from Exchange 2007 to 2010

ii. Administration and troubleshooting of Office Communications Server 2007 R2 and Black Berry

iii. Administration and troubleshooting on Postini from Google, Iron Port from Cisco.

iv. Planning for Lync server 2010 deployment

3. Firm: “GENPACT” Duration 7/7/2008 to 2/3/2010 as a Sr. Engineer :-

i. Worked as a consultant, was responsible for the cross forest migration of from exchange 2003 to exchange

2007 using Quest tools.

ii. Office Communications Server 2007 R2, and Black Berry server administration and troubleshooting

4. Firm: “i-GATE GLOBAL SOLUTION” Duration 15/01/2007 to 03/07/2008 as a System Associate.

i. Responsible for administration and troubleshooting Exchange servers 2003 and OCS 2007 at ING BANK data center

which includes

ii. Providing IT support to more than 4700 users (ING BANK employers)

5. Firm: “Zero Worries Pvt Ltd” Duration 10/01/2004 to 27/04/2006 as a System Associate.

i. Responsible for desktop, laptop troubleshooting.

ii. Windows operating system and applications deployment.

iii. Backup and restoration

iv. Computer hardware assembling

v. Network LAN administration.

EDUCATION, CERTIFICATIONS & PERSONAL DETAILS

Educational qualification:

Year -1999 to 2001 Senior High School from Bishop Westcott Boys’ School

Year - 2001 to 2004 Bachelor’s Degree from St. Xavier’s College http://www.sxcran.org/sxc/index.php.

Year - 2010 to 2012 Masters of Science in Information Technology from CMJ UNIVERSITY

http://www.cmjuniversity.edu.in/

Certification – MCSA (Microsoft Certified System Administrator for Exchange Server 2010)

Hobbies

I am an electronics hobbyist a freak for gizmos and gadgets, spends lot of time in R&D in my lab, Reading tech magazines,

listening to music and playing soccer.

All the details given above are true to the best of my knowledge and belief. I assure your good selves that, I would strive hard

to bring credit to your venerated firm.

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