Quality Assurance Manager

Mr. Eric Sanchez

Phone: 210-***-****

E-mail: acaydk@r.postjobfree.com

Summary Objectives:

My 18 years of work commitment, experience, ethics and desire of achieved

Quality Assurance will define how a company documents and controls its

customer satisfaction.

Career Objectives:

To work in an organization where people are committed and dedicated to a

common goal, to work in an environment where ethics and pride govern the

quality of our Procedures and productions, to work in a place where

employers are genuinely interested in helping their employees improve their

quality of life.

PROFESSIONAL EXPERIENCE:

2003-2013 Delta Steel LP. San Antonio Texas

Division Quality Assurance Facilitator -Manager \ ISO9001,

SRI-(Steel Related Industry) QA/QC-Auditor, Logistics &

Sales Administrator

Auditor; My commitment to the quality programs and

integrity of ISO (International Organization of Standards)

regarding SRI (Steel Related Industry) is exemplified

during Internal and self-audits and through our Quality

Work instruction.

. Procedures and processes that are applied to every

division's engagement

. Recognize potential audit issues or unusual

relationships from basic analysis

. Communicate to the team clearly and accurately

document the execution of specific audit procedures

as defined by the work instruction and goals and

objectives

. Review divisions history and planned audit approach,

. Challenge procedures used in the past and attempt to

enhance audit process.

. Demonstrate professionalism and competence in the

division's environment.

. Maintain a strong client focus;

. Responsive to client's request and develop\maintain

productive working relationship with client focus.

2003-2013(Delta Steel) DQAF (Division Quality Assurance Facilitator)

Organized/Collaborates with team members to create and

modify documents, distributes, develop timelines, report on

status of documents, and consult on requirements.

. Executes office management communications pertaining

to the San Antonio Division Office Operations as

directed.

. Develop and train through teamwork

. Integrity and leadership collaborate with team

members

. Plan and collect data

. Schedule division monthly quality meetings

. Provide corporate quarterly reports

. documentation, tracking goals and objectives

. Continuous improvements, corrective and preventive

actions

. Employee training

. Employee Annual Performance Reviews

. R &R Gauge Report

. Lean and 5S principles

. Business objects professional-Crystal reports 2008

. Provide customer w/ Metallurgical Mill test report

(MTR)

. Control-Quality manuals process in procedures,

knowledge and training resources for our division.

. Contribute ideas\opinions to team members and

listen\respond to other team member's views.

2003-2013(Delta Steel) Logistics/Administrative-

coordinates/distributes the efforts in raw material and

supplies, Assists with the organization and facilitation,

issues of weekly, monthly, quarterly, and annual workflow

business meetings, to include content gathering, meeting

note capture and distribution, and other meeting logistical

responsibilities.

. Communicating with the sales department and

transportation companies to insure orders arrive on

time.

. Supports Corporate policies and departmental policies

. Supports QMS policies and procedures

. Completed bill of lading systems process

. Data entry-stelplan

. Issue back orders-stelplan

. Tracks and traces scheduled division transfers

. Appointed hot shot services and pricing

. Schedule trucking\common carrier pick-ups and

delivery times

. Coordinates expedite shipments

. Logged incoming material into computer systems

. Reconciles invoice quantity discrepancies

. inventory control allocation discrepancy

. Monitor the order fulfillment process for accuracy

. Experience with physical inventories, cycle counting

. Scanned material certificates

. Coordinates, scan and document/file controlled e-

mailed customer mill test certificates (mtr)

EXPERIENCE:

1995-2003 Alamo Iron Works, San Antonio, Texas

Steel Warehouse Inspector\Quality Control, Administrator,

and Shipping/Receiving, Served as a Safety Committee board

member

. Handle all phases of inventory control

. Data Entry

. Delivery, zoned cities for work orders

. Perform perpetual inventory of stock and inventory

process for management

. Reconciles invoice quantity discrepancies

. inventory control allocation discrepancy

. Monitor the order fulfillment process for accuracy

. Experience with physical inventories, cycle counting

. Receiving, check incoming deliveries for proper

quantity, grade\brand, dimensions, quality

. Complete paper work, mill test reports, hazmat

documentation

. Provide customer w/ Metallurgical Mill test report

(MTR)

. Invoice, close out daily orders with proper

adjustments

. Process documentation on receipts and backorders

. Process issuance and delivery of product

. Provide welding assistance when necessary

. Operate machinery

. Emphasize safety measures regarding chemicals and

warehouse

1994-1995 Brenner Printing Company, San Antonio, Texas

Printer Apprentice

. Assisted in all phases of printing, four color press

. Adjusted\monitor print templates

. Loaded\unloaded paper skid onto press

. Monitored two ink press with UV and gloss application

. Reviewed quality checks periodically

1987-1994 H.E.B. Warehouse Bakery, San Antonio, Texas

Machine Operator-Production Team Lead\ Quality control

. Performed quality assurance- visually inspection and

documented results on all products made and shipped

. Plan/Review daily production goals, counts per

products manufactured.

. Completed shipping process and inventory activities

. Machine operator- mixer, press, label & baggage

machines

. Mount printing and cutting dies to

cylinder/press/shafts

. Daily Production Set up- machinery, labelers and

coders

. Ensures operation housekeeping and sanitation are in

good order

. Coordinate/delegate production line duties

. Notifies maintenance of equipment maintenance

problems

. Assure product quality by adhering to Q.C. policy

SKILLS:

Manager 10 key by-touch

Supervisor power point-2010

Bilingual (English, Spanish) Excel-2010

Written\Oral Presentation MS Word-2010

Trouble shooting Microsoft Outlook-2010

Certified forklift Internet

Certified Crane Record keeping

Certified CPR Inventory control

Certified ISO 9001 (SRI) Data Entry

Detail oriented copier/Fax/scanner

Spread sheet Organizational

Time management Problem solving

Presentation Conflict resolution

Meeting facilitation

Team leadership

EDUCATION:

San Antonio College, 1988 Computer Science

T.S.T.I Waco, TX 1985 Computer maintenance

Pearsall High School, Pearsall, TX 1985

References available upon request

Contact this candidate