Customer Service Sales

Steven J. Flores

*** **** ******* ***** * Sunnyvale, CA 94087

Voice : 408-***-**** Email: ***********@*****.***

OBJECTIVE

Obtaining a position where I can maximize my multilayer of experience in

the disciplines of planning, procurement, inventory, material control and

customer service.

SUMMARY OF QUALIFICATIONS

Results oriented, high energy, hands on professional, with a successful

record of accomplishments in the business world. Experienced in materials

planning, procurement and inventory control in manufacturing and retail

product environments. Excellent wholesale and retail customer service

skills. Computer literate in personal and enterprise computer ecosystems,

including but not limited to SAP, Oracle and Quickbooks.

Major strengths include strong leadership, excellent communication skills,

competent, dependable, strong team player, attention to detail, dutiful

respect for compliance for all regulated environments and supervisory

skills in hiring, termination, scheduling, payroll and other administrative

tasks. Thorough knowledge of current planning, procurement and

manufacturing practices coupled with a clear vision of company goals.

PROFESSIONAL ACCOMPLISHMENTS

Photo Merchandise Coordinator-Contractor

Williams Sonoma/HR Options

Sep 2013-Present

Familiarity with merchandise related to the concept of Pottery Barn Kids.

Transported merchandise, props and wardrobe using an 18 foot truck and van

to various photo shoot locations. Performed various tasks required for

photo shoots including but not limited to merchandise handling, grip, prop,

rig set up, painting and set assembly. Verified merchandise and props using

verbal descriptions and pull sheets generated by buyers, producers, art

directors and stylists.

Specialty Materials Handler

Kurdex Corp

July 2007-October 2012

Working In a research and development environment producing large scale

thin film application capital equipment for the solar panel industry.

Handled all materials used in the development process of the final product

from precious metals to custom machined components. Managed all aspects of

inventory control transactions including receiving and shipping, physical

movement from off-site warehousing to in-house work in process inventory

for manufacturing. The use of various fork lift trucks and conventional

heavy moving equipment tools to safely transport materials to assigned

locations. Managed all shipping related to the finished product including

crating and using the services of riggers and heavy transport for shipment

to off shore customer locations.

Williams-Sonoma

Sales/Inventory Associate

November 2007-March 2008

Displayed merchandise based on corporate specific design sheets. Received

and inventoried all merchandise coming into retail location. Direct

customer interface in product point of sales. Packaging and shipping

products to internet customers using in-store internet based software.

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